• Report: #1083723
Complaint Review:


  • Submitted: Wed, September 11, 2013
  • Updated: Wed, September 11, 2013

  • Reported By: phil — Menlo Park California
435 Otterson Drive, Chico, California USA

Fafco Terrible corporate behavior and customer service Chico California

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 This company is the most unprofessional we've ever experienced. We initially learned of them over a decade ago when they were in Redwood City before they moved to Chico. They were unresponsive and unhelpful then.

Now up in Chico they will not return calls (over a 7 made so far without any reply) and even asking for the customer service persons manager Susan resulted without a call back.

We are only trying to do a unique installation and hoped for some engineering guidance which would have taken a total of two 5 minute calls but now, after we have tried to call multiple days, weeks and 4 times over the last two days, we still have nothing to show for it. We hate this company.

This report was posted on Ripoff Report on 09/11/2013 03:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fafco/chico-california-95928/fafco-terrible-corporate-behavior-and-customer-service-chico-california-1083723. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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