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Report: #818859

Complaint Review: FAFSA.COM - Internet

  • Submitted:
  • Updated:
  • Reported By: SickOfScams — Plano Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • FAFSA.COM Internet United States of America

FAFSA.COM This site tells at the end of your application you have errors and require you to pay $79 to fix it. Internet

*UPDATE Employee: communications consultant

*Consumer Comment: This is disappointing.

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I went to FAFSA.com and fill out Application For Student Aid.  After enter all my information, I get a message that I have two errors and requires me to pay $79 to fix it.  I called the phone number on the website and the number is a dead line.   I researched and found out that Student Aid applications should be filed with www.FAFSA.gov and NOT .com website.    Hint FAFSA stands for Free Application For Student Aid.   

This site is using the same domain name as the one the government uses; they just use the common .com address.   I went back to FAFSA.com and tried to remove all my personal information which includes, DL, SSN, Income, Address, Email, Phone#,etc.  And found out, there was no way to delete the application they had on file.  This site should be banned from the internet; there is no telling how many students has been deceive into thinking they had to pay for FAFSA.

This report was posted on Ripoff Report on 01/06/2012 10:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fafsacom/internet/fafsacom-this-site-tells-at-the-end-of-your-application-you-have-errors-and-require-you-818859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 UPDATE Employee

communications consultant

AUTHOR: MFallon - (United States of America)

POSTED: Tuesday, April 10, 2012

For many years, the federal government  has offered college students two options when preparing a federal student aid application (FAFSA): either get help from a professional fee-based FAFSA preparation service or prepare the form on the U.S. Department of Education's website. Just like getting help preparing income tax returns, some people prefer the peace of mind of getting help from a professional to ensure accuracy so they are eligible for the most aid possible.

The homepage of  Student Financial Aid Services, Inc.'s website <a>http://www.fafsa.com</a>clearly states it is not affiliated with the US Department of Education, explains its purpose and fees in large headline type and explains the many free services available. In fact, the company provides its services free to thousands of students from low-income households each year. This year it expects to provide its FAFSA preparation services free to about 20,000 students.

Student Financial Aid Services received a 98% recommendation rating from its many thousands of clients, whose comments are posted unedited on its website. The company, started in 1991 by a college financial aid director, is transparent about its services and fees. Anyone who has mistakenly used its service may contact its client service team at 855-575-1165 to request their information be removed from its database. The company also has a refund policy per its terms of use. <a>http://www.fafsa.com/tou</a>

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#1 Consumer Comment

This is disappointing.

AUTHOR: Flynrider - (USA)

POSTED: Friday, January 06, 2012

" This site should be banned from the internet; there is no telling how many students has been deceive into thinking they had to pay for FAFSA. "

   You would think that someone looking to attend college would not be so easily taken in.   Most high school graduates know that government sites always end in .gov, not .com .   Even if you don't, the FAFSA.com site can only fool people who are willing to hand over all of their personal info without even bothering to read any of the text on the site.    Here are a few clues :

1. .com not .gov
2. Top left of homepage "Student Financial Aid Services, Inc.".  What about that name sounds like a government agency.   What about the name sounds like a corporation?
3.  Top right of the homepage in high contrast letters "We are not affiliated with the Dept. of Education"
4. The first "F" in FAFSA stands for "FREE".  The FASFA.com homepage clearly states that they charge $79.99 (for whatever service they provide).

  That's just the homepage.   If you bothered to click the "About Us" page, it is made very clear that they are a fee based service and that you can file on your own for free (they even have a link to the free site).

  I have no idea whether or not this company's services are worth $79.99.  What I do have an issue with is your demand that a site be banned from the Internet because you are too much of a dim bulb to read before handing over your vital info.   This is not something that requires an advanced education to detect.   Sixth grade reading skills would suffice.


  By the way, I'm also really torqued that I'm supporting government sponsored financial aid to send people with apparently poor reading or reasoning skills to college.   I've got a feelling that the bar has been lowered quite a bit since I was looking to go to college.

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