• Report: #577712
Complaint Review:

FairPoint Communications

  • Submitted: Wed, March 03, 2010
  • Updated: Wed, March 03, 2010

  • Reported By:Underhill Vermont U.S.A.
FairPoint Communications
Internet United States of America

FairPoint Communications Monitary promises for slow service never delivered Internet

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Fairpoint communications promised me a period of 3 (three) months with NO charges following an 8 week wait to have internet installed in my home. Within 20 days I not only got a bill for the first month of service, I also was billed for the next month and for a modem which I never received as I already had one from a prior service with Verizon. So, I was told I would receive 3 free months of service after daily calls to inquire as to when the service would be installed. I never got a thing for free. When I tried to reach the representative whom told me of the months without charges  was told he would call but never has. I sent a letter with the bill which I did NOT pay explaining my dismay only to have no response what so ever. So after 8 weeks of waiting and waiting I got my internet service and a BIG FAT bill.

This report was posted on Ripoff Report on 03/03/2010 10:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fairpoint-communications/internet/fairpoint-communications-monitary-promises-for-slow-service-never-delivered-internet-577712. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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