fairpoint Energy Fairpoint Energy gets you to sign up at a 5.6 per kil price, then they change to 13.99 cents without telling you, then when you call them, you get a person who has no clue about it, makes you fax your bill to them and then says they haved researched and call you back and tell you they have issued a refund..well.. that doesnt happen either, they call you back the next day and tell you it was rejected by the main office so you will not be recieving refund...omg..what a rip off they are, I hope people are paying attention to thier bills and cancel them right off... stamford Connecticut