Complaint Review: Fairy Chalk Mother - Salem Utah
- Fairy Chalk Mother Salem, Utah USA
- Phone:
- Web: http://fairychalkmothers.com/
- Category: Paint & Wallpaper
Fairy Chalk Mother Bad Business/Customer Service Salem Utah
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I ordered a bottle of the Fresh Cream 32 oz paint on March 10th and was immediately charged for it. I got an automatic email in response saying my order was confirmed which included an order number and link to check the status. After a week I checked the status and no change. I sent an email to the provided response email asking for an update and if it hadn't been shipped if I could pick it up (I am local). I received no response and waited another 10 days.
I checked the status and again no change. I sent another email with no response again. I sent a message to Marcy Neves Johnson Dent (Owner) on Facebook and she ignored my message. I posted a message on a for sale post of hers to contact me and she immediately deleted my message. I sent another email to the company 5 days later and still have received no response. If I don't receive my order by tomorrow I am desputing the charge on my credit card.
As you can see this company has complete disregard for their customer service and doesn't follow through with their orders. I advise anyone purchasing from this company that you probably won't receive your product for at least a month or two after you pay for it. Also they don't seem to care about their customers at all.
Will never use again.
This report was posted on Ripoff Report on 04/01/2016 11:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fairy-chalk-mother/salem-utah/fairy-chalk-mother-bad-businesscustomer-service-salem-utah-1297221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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