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Report: #1374487

Complaint Review: Family Chateaux TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Family Chateaux Consulting represents a global network of Family Offices, High Net-Worth, RIA and Institutional Investors. With over 20 years, working professionally in the Financial Industry our Founders have developed this bespoke, trusted network which we harness to identify both investment opportunities and capital sources. - Westlake Village California

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  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona USA
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  • Family Chateaux TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Family Chateaux Consulting represents a global network of Family Offices, High Net-Worth, RIA and Institutional Investors. With over 20 years, working professionally in the Financial Industry our Founders have developed this bespoke, trusted network which we harness to identify both investment opportunities and capital sources. 370 N. Westlake Blvd., Ste. 210 Westlake Village , California USA

Family Chateaux RECOMMENDED TRUSTED BUSINESS REVIEW:  Family Chateaux | RIPOFF REPORT VERIFIED SAFE ™ businesses you can trust. The Family Chateaux is dedicated to providing their network a safe platform to access internally sourced intelligence; to include strategic peer introductions and invitations to private events. Family Chateaux receives a positive rating for their commitment to the Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Family Chateaux made a serious commitment to provide 100% client satisfaction and has improved their policies, by requiring all new clients/members that are not known to the community, pass reference and background checks and can verify income. This will insure that they have taken necessary precautions so that when Investors attend our events they feel safe, confident and secure when working with the Family Chateaux.

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Ripoff Report REVIEW /Commitment to Customer Satisfaction

Family Chateaux joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

Family Chateaux is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

Family Chateaux approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Family Chateaux did just that.





FAMILY CHATEAUX CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" In Family Chateaux Consulting "FCC", we have created a bespoke platform for our investors/clients, where our team presents opportunities and makes introductions only when requested by and or approved by the investor/client. We source opportunities from within our community on behalf of our investors and always protect the identities of our investors/clients, by conducting the search on behalf of the Family Chateaux Community. We only engage the two parties when the investor advises us to move forward.





WHY FAMILY CHATEAUX IS BETTER THAN THEIR COMPETITORS

The Family Chateaux is made up of a large number of prominent domestic and international family offices with expertise in a diverse number of industries. Members range in size from $50M to over $10B and a majority are interested in both allocating capital as well as identifying aligned co-investors.

The Chateaux provides members access to a curated social network of inspirational, influential, industry leaders. Member privileges include invitations to private dinners and events that are designed to foster the development of relationships with other successful families. Members meet in a private, collaborative, “non-sales” environment to share investment intelligence, experiences, opportunities and to increase their sphere of influence.

All Members enjoy special privileges offered only through the Family Chateaux.

Access

Private Community provides members access to direct and co-investment opportunities presented by their family office network.

Resource

Family Offices leverage off of the industry expertise of other families and trusted consultants referred into the network by members of the community.

Relationship

We understand that getting to know, trust and build a relationship with the people you invest alongside is just as important as the deal quality, and investment return. Throughout the year we host exclusive events for our members to build such trusting relationships.





FAMILY CHATEAUX - STATEMENTS FROM THE FOUNDER/CEO

" Our service is dedicated to serving our investors, and acting as a specialized resource to connect peers to internally sourced opportunities."

At Family Chateaux we pride ourselves in using the highest quality SERVICE.

At the Family Chateaux we pride ourselves in providing the highest quality of client service. The Family Chateaux Community and our network is the result of our Co-Founders 40 years combined experience, working professionally in the Financial Services, Family Office Industries. We are proud of the bespoke relationships that we have developed and the highly specialized network that we provide our clients.





ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, Family Chateaux is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at Family Chateaux and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Family Chateaux a positive Rating. Family Chateaux made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.





STATED IMPROVEMENTS FROM FAMILY CHATEAUX

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Family Chateaux is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

Family Chateaux is dedicated to customer satisfaction Family Chateaux is dedicated to customer satisfaction Family Chateaux is dedicated to providing a bespoke service and does not ask for any compensation to become a basic member of our investor community. Access into our community is by invitation, referral or offered to Family Office, UHNW Investors if they meet internal/regulatory requirements. After each event the Family Chateaux contacts guests via a short survey to insure that we are always improving the format. We do our best to protect the confidentiality of our members and if we are informed that a person in the community is using Family Chateaux events as a forum to sell, they will not be admitted to interact at future functions. The Family Chateaux Consulting is a separate opt-in service that is offered at a fee to the Family Chateaux Community and is a standalone entity. Family Chateaux receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. Family Chateaux receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.

This kind of dedication to customer service means that Family Chateaux will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with Family Chateaux, you are invited to contact them directly via email: tami@familychateaux.com (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Family Chateaux directly at 1-310-279-3447.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Family Chateaux or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.





How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Family Chateaux meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with Family Chateaux.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Family Chateaux’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
Ripoff Report

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This report was posted on Ripoff Report on 05/21/2017 11:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/family-chateaux-trusted-business-consulting-company-westlake-village-california-1374487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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