Complaint Review: Family Dollar Stores
- Family Dollar Stores
Charlotte, North Carolina
Mineapolis Area, Minnesota
- Category: Department & Outlet Stores
Family Dollar Stores Underpaid, overworked, unsafe, setting up for failure Mineapolis Area Minnesota
*UPDATE Employee: It's like that everywhere
*UPDATE EX-employee responds: setting up for failure
I was hired as an Assistant Manager in June '04, and for health reasons the Store Manager left in Sept '04. This was a new store opening. I had 1 week of training with the CTM, and my Store manager was also training with me, he started 1 week before me. We then were told to hire and put the store together for grand opening on July 28,2004. We did all of the work, put racking together, setting schematics, unloading trucks (8 52foot trailers in 4 days full)and stocking and pricing. I took over the store in Sept '04, the back room filled to the roof with stock from grand opening, and was now getting auto shipements for the holiday seansons that were coming.
I was told that they were paying me the top pay for Assistant managers because I was so experienced, $10/hr, and when I was told they were making me Store manager, that I was being fairly compensated per my experience with $650/week salary. I was told I had to work a minimum of 52 hours a week, sounded fair.
I went from 6 employees to 4 going into the holiday season, this store is $1.20 millon/year. I NEVER went over payroll the first year. I worked with what I had. Hiring was hard cause no one in the area could pass the ever wonderful "Stanton Survey". You don't pass you don't get hired.
Theft in the store was unreal, caught 4 employees in the first 6 months stealing both cash and merch, and tried to keep the customer theft down. No cameras, if I wanted them I had to buy them myself out of my own pocket(no reimbersement), no security, EAS tag system - but we couldn't stop anyone and Family Dollar dosen't prosecute so the police are unwilling to come in a timely manner when called.
Most of the time there was only 1 or 2 employees, how safe is that? We have never be held up,but they are robbing us blind. I told the DM and emailed Loss prevention, thay were all aware of the issue, did all that we could at store level. At my last inventory we had 6.7% shrink, some of which was from employee theft at the beginning of the year the rest was customer theft.
My DM was fired on the same day of my inventory, and I was let go 1 week later, the reason given was they felt I was overwhelmed and this was a "good business decision". At that time I never had an anytime 5 under 2 and I had the lowest turnover rate in the district, dropped the payroll from 10.8% to 8.1%, had an average increase in sales of 10%, #4 out of 12 in district in sales, never been written up or repremanded.
I find out after the fact that every male Store managers in this region made more that I did. I was at $670/wk(after one raise)and they were starting males at $700 - $800 with little or no retail experience, sound fair. They offered my Assistant manager $500/wk to be Store manager, unreal.
When I went for unemployement they appealed it saying I was fired because of "Failure to protect Company Assets", at the hearing the Judge found in favor of me and stated that they did not show gross misconduct on my part or indiference.
There is so much I can say about Family Dollar, but the most imporant is:
DO NOT WORK FOR THEM, THEY ARE NOT FAIR, THEY WILL USE THEIR EMPLOYEES UP AND THEN DUMP THEM.
Coon Rapids, Minnesota
This report was posted on Ripoff Report on 05/21/2006 09:44 AM and is a permanent record located here: http://www.ripoffreport.com/reports/family-dollar-stores/mineapolis-area-minnesota/family-dollar-stores-underpaid-overworked-unsafe-setting-up-for-failure-mineapolis-area-192545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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