Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #675703

Complaint Review: Family Group Financial USA - Laguna Niguel California

  • Submitted:
  • Updated:
  • Reported By: ajc236 — Milton Florida USA
  • Author Not Confirmed What's this?
  • Why?
  • Family Group Financial USA 30251 Golden Lantern Suite E125 Laguna Niguel, California United States of America

Family Group Financial USA Michael Brandt Mortgage Modification Scam Laguna Niguel, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I signed a contract with Family Group Financial USA to modify my mortgage. I paid an up-front fee of $2995 which they required to take on my case. I completed all necessary paperwork, and provided all requested documents.

After completing the steps above, I attempted numerous times to contact them and check on their progross. Whenever calling their office number, the phone just rang multiple times and nobody ever answered nor did a voice mail message initiate. When emailing them, they only answered about 1 of every 10 emails, and then they told me my bank was requesting new sets of documents, so I resubmitted.

After about 8 months of not being able to contact anyone at Family Group Financial, I contacted my bank to find out what was going on. My bank told me they had never been contacted by anyone at Family Group Financial, nor had they requested the documents I had been told to produce. At that point, I could not get Family Group Financial to answer my calls, emails, nor registered letters I sent them.

Jason, Milton, FL

This report was posted on Ripoff Report on 12/27/2010 05:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/family-group-financial-usa/laguna-niguel-california-92677/family-group-financial-usa-michael-brandt-mortgage-modification-scam-laguna-niguel-califo-675703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now