Complaint Review: Family Mobile - Nationwide
- Family Mobile Nationwide USA
- Phone: 18774409758
- Web: www.myfamilymobile.com
- Category: Cellular Phone Companies
Family Mobile Walmart family mobile, tmobile Cancelled phone 2 days into the month because phone did not work. Charged for 30 days instead. Nationwide
I called on May 24th to cancel the phone because it did not work. I was assured it would be cancelled. When I tried to check online it showed the phone had been cancelled. When I called the number to check it said it had been cancelled. On June 8th my card was charged. When I finally got customer service I was told that they are billing for May 23rd to June 22 and the cancellation wasn't in effect until June 22 even though they had cancelled the service. Basicly they are charging me for a surface that they have cancelled. They are charging for 30 days of service on a phone they cancelled with only one day of service.
This report was posted on Ripoff Report on 06/11/2014 01:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/family-mobile/nationwide/family-mobile-walmart-family-mobile-tmobile-cancelled-phone-2-days-into-the-month-becaus-1153980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.