Complaint Review: Family Mobile - Nationwide
- Family Mobile Nationwide USA
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- Category: Cellular Phone Companies
Family Mobile I canceled my phone service in January and I am still getting billed in March. I transferred my Walmart Family Mobile plan to another carrier. I got threated with a collection agency letter even though I paid the last of the $46!! Nationwide
I canceled my Walmart Family mobile plan in January. It is now March and I have not had the service for over 2 months. In January when I closed out my account they said that I owe $46. I paid that balance at a Walmart store. Then in the mail a few months later they keep saying I still owe the $46 that I already paid. when the customer service department is called all I can get is either a computer or a foreign person that is insufficient in English. No one will talk to me because I don't remember some four digit pin that I supposedly used to create my account years ago. When I go to a walmart store they play dumb and when you call they won't talk to you!
This report was posted on Ripoff Report on 03/21/2016 05:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/family-mobile/nationwide/family-mobile-i-canceled-my-phone-service-in-january-and-i-am-still-getting-billed-in-mar-1295081. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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