Report: #1410366

Complaint Review: Family Safety Supply

  • Submitted: Sat, November 04, 2017
  • Updated: Sat, November 04, 2017
  • Reported By: Jessica — Hobart Indiana United States
  • Family Safety Supply
    1100 Town and Country Rd #1250
    Orange, California
    United States

Family Safety Supply Ordered 360 secure cam bulbs and never received them or a refund. Orange California

Show customers why they should trust your business over your competitors...

Back in August of 2017 my mother saw an add on facebook for these hidden camera lightbulbs and as she had just had her car broken into a few days prior, it caught her eye. So she had me order them for her right away. The deal was buy 1 get 1 half off so the total charge was 194.85 and they promised shipment in 2 weeks. Well 2 weeks passed and we received nothing so I contacted their customer support line and was told that they were on back order and they didn't know when they could send them. So of course I demanded a refund which I was told I would receive no problem. We are now 4 months in and several emails later and I never received my refund. So I go to their website and it's nowhere to be found and their support email address only sends out auto replies. I found their address and it's located in a vacant building in California. So now we are trying to find out exactly what we can do to recover the money. Do not buy anything from these scam artists! They have ripped off alot of people!

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This report was posted on Ripoff Report on 11/04/2017 12:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/family-safety-supply/orange-california-92868/family-safety-supply-ordered-360-secure-cam-bulbs-and-never-received-them-or-a-refund-o-1410366. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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