Report: #72824

Complaint Review: Family Veterinary Services-Dr. S. Talbot-Valerio, And Dr. Zaccone

  • Submitted: Sat, November 22, 2003
  • Updated: Thu, December 02, 2010
  • Reported By: Montague New Jersey
  • Family Veterinary Services-Dr. S. Talbot-Valerio, And Dr. Zaccone
    402 Route 206
    Montague, New Jersey
    U.S.A.

Family Veterinary Services-Dr. S. Talbot-Valerio, And Dr. Zaccone Imcompetent Veterinarian Killed My Beloved Collie Montague New Jersey

*General Comment: medicine is a practice... not an exact science.

*Consumer Comment: Dr Talbot

*Consumer Suggestion: Client Information Sheets

*Consumer Comment: To Anna

*Consumer Comment: To Jennifer Vet Tech

*Author of original report: Outcome

*Consumer Comment: I Believe that Anna told the truth about the facts concerning her Collie's last days in the hands of a greedy Veterinarian

*Consumer Comment: Dr. Talbot-Valerio is an outstanding vet!

*Consumer Comment: Dr. Talbot-Valerio is an outstanding vet!

*Consumer Comment: Drs Talbot-Valerio and Zaccone are Caring, Competent Vets

*Consumer Comment: I'm surprisedand shocked to read about Family Vet Services, DVM Dr. Talbot-Valerio

*Consumer Comment: I'm surprisedand shocked to read about Family Vet Services, DVM Dr. Talbot-Valerio

*Consumer Comment: I'm surprisedand shocked to read about Family Vet Services, DVM Dr. Talbot-Valerio

*Consumer Comment: I'm surprisedand shocked to read about Family Vet Services, DVM Dr. Talbot-Valerio

*Consumer Comment: Two Sides to every story

*Consumer Suggestion: I cannot believe this vet did not do bloodwork before surgery!!!

*Consumer Suggestion: I cannot believe this vet did not do bloodwork before surgery!!!

*Consumer Suggestion: I cannot believe this vet did not do bloodwork before surgery!!!

*Consumer Suggestion: I cannot believe this vet did not do bloodwork before surgery!!!

Show customers why they should trust your business over your competitors...

I brought my 10 yr. old collie, Winston, to see Dr. Talbot-Valerio of Family Vet Services. Winston's symptoms were: appetite loss, lethargy, depression, and head pressing, and his blood work showed elevated liver enzymes. Dr. Talbot assured me the blood work meant nothing, and insisted he Winston's symptoms were due to 2 abscessed teeth.

Winston went in for surgery July 31, 2003 to have 2 teeth removed. The nutjob pulled 7 teeth, and kept my boy under anesthesia for an hour and a half. Then she wouldn't let me pick him up that night because he couldn't walk, and was having trouble coming out of the anesthesia. Her exact words were, "I do not want to be liable if anything should happen so I will not let you pick him up tonight."

The next day(Thursday)when I called, she finally called me back at 12:30, and said I could get Winston at 2pm, and in the meantime she was going to give him fluids to flush the anesthesia out. She told me it could take up to 4 days for the anesthetic to wear off. I brought him home, and he ate some soft food, and slept the rest of the day. I thought he'd be o.k.

The next day(Friday), he still couldn't get up by himself, and I had to help him walk, he was eating less, and was lethargic. When I called to tell Dr. Talbot this, she said he was "lazy" and to coax him to his water bowl when he wanted a drink.

Saturday, I called Family Vet Services again to report that Winston was in the same condition. Dr. Talbot never bothered to return my call. I started putting the pieces together, and realized that she did not have him on i.v. fluids after his surgery, and waited until the next day to give him fluids for one hour only. Something didn't seem right.

Sunday, Winston's condition took a turn for the worst. He had abdominal swelling, was jaundice, wasn't eating, drinking excessively, increased respiration, etc. We rushed him to the emergency hospital where he was admitted in critical condition. As the Dr. said, "his liver was twisted like a pretzel." He was diagnosed w/ primary liver failure, and secondary kidney failure. He was put on fluids, given vit K injections, and plasma transfusions because his platelet count was low. Despite the treatment, by Tuesday Winston's condition was grave. The vet called to tell me he wouldn't make it through the day, and I should put him to sleep. I rushed to the hospital to see my boy jaundice and barely breathing. I was forced to euthanize him.

Dr. Talbot was on vacation that week, but when she returned, she denied having done anything wrong. She said it wasn't necessary that Winston be put on fluids the night of his surgery, etc.

I reported her to the NJ State Board of Veterinary Medical Examiners, and the complaint is pending w/ the Dept. of Law. I have also reported her to the BBB, but she ignored the complaint. Dr. Talbot is a sick, arrogant woman, who killed my innocent collie. She needs to have her license revoked for killing my dog. She ruined his life and mine.

Anna
Montague, New Jersey
U.S.A.
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This report was posted on Ripoff Report on 11/22/2003 09:45 PM and is a permanent record located here: http://www.ripoffreport.com/reports/family-veterinary-services-dr-s-talbot-valerio-and-dr-zaccone/montague-new-jersey-07827/family-veterinary-services-dr-s-talbot-valerio-and-dr-zaccone-imcompetent-veterinarian-72824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
19Consumer
0Employee/Owner

#1 General Comment

medicine is a practice... not an exact science.

AUTHOR: Dog Mom - (United States of America)

In defense of Family Veterinary Services, I think you are being unfair. I have had a lot of experience with Family Veterinary Services and know that when you examine a dog and he/she may have 1 problem and when they undergo surgery, that sometimes, they find more than what they may have thought. I had 2 dogs go under to have to teeth pulled and on one dog they pulled more because once the dog was under they could see more in his mouth and pulled what was considered problem teeth. I could not pick him up until they considered he was safe to take home. He was dopey, but was fine in a day.

I have never known Dr. Talbot not to return a call. I think you might have been very emotional or hostile. Further more... why did you wait so long if you thought you had a problem? Why did you not take him to the Newton Animal Hospital if this dog was so ill?
I think you depended too much on them and not enough on your own good sense to save the pet. If your dog was so ill you should have acted better on his behalf and sought out other professional help.

Veterinary practice as in all medical treatment is a practice. There are no assurances, they are not infallible and your good sense needs to kick in and take over when you see something is not right.

I have a dog that has Addison's disease, which is very hard to diagnose. Family Vets had tried several things and they were not working. I had to take him to the Newton Hospital for several days to keep him alive over a holiday weekend. Again I took him back to FVS to be diagnosed. They were perplexed by all the test they had done with no solution. So they researched and thought this was an outside chance and ran another test and found out it was addisons. They worked very hard, did not rest until they found out what it was. He is fine now and living a happy life. But he was on deaths door and it was MY responsibility to seek the right help for him.
Maybe you are at fault for waiting so long to act.
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#2 Consumer Comment

Dr Talbot

AUTHOR: Becky - (U.S.A.)

This in regards to the comments of Karen & Martin. Martin you can say all you want about this Vet but the fact is she made a mistake avery bad mistake and it KILLED a family pet. Vets are human they make mistakes to. Why is it so hard for you to believe that? Karen if you have read on down you would have seen that the Board found this Vet in the wrong and she was fined. To me not enough! Rimadyl kills and I hope & pray that you don't ever have to go through what us Rimadyl victims had to go through. Do you home work first.

It's so easy for you to lash out at Anna because she didn't take this sitting down and you just don't want to believe this Vet was so stupid, but it happens. So go to srdogs online and read all about this medicine also Pfizer has been sued over this drug. So Karen & Martin I won't be surprised if I see you on this web site for the same thing. Just remember you had it all in front of you.

Becky
In Memory of Bonzi a Rimadyl victim.
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#3 Consumer Suggestion

Client Information Sheets

AUTHOR: Jean - (U.S.A.)

In Oct. 1997 my beloved chocolate lab, George, had to be euthanizedd because of irreversible adverse side effects of carprofen (Rimadyl). I had no idea there were side effects that could prove fatal.

I am appalled at the number of veterinarians who do not warn their clients about adverse side effects; do not do pre-testing before they give the drug; and who seem not to care at all whether or not they follow the drug manufacturer's and the FDA CVM Guidelines.

I am so sorry for the loss of your dog, Anna. You have my deepest sympathy and understanding.

I am so glad you filed a complaint with your State's Veterinary Medical Board. While I did not file one with regards to my lab, George, I have filed one recently with regards to a Veterinary Clinic in the Charleston,S.c. area.



Jean
Johns Island, SC
(Always for George - Always for the Rimadyl Dogs)
B.A.R.K.S.
Be Aware of Rimadyl's Known Side Effects
Be informed of animal drug dangers


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#4 Consumer Comment

To Anna

AUTHOR: Elizabeth - (U.S.A.)

Anna,

My deepest sympathies on the loss of your dog. I have a number of dogs and cats myself and each and every one of them is like a member of my family. I have had two collies over the years myself and I remember the pain and anguish when I had to finally put one down due to bad hips that we could no longer let him suffer from (he was too old and a poor risk for surgery). I applaud you for pursuing your complaint against this vet and while the fine was a minimal amount this will be a part of that vet's permanent public record. You have done all you can do in making sure that people know what has happened to your poor Winston and hopefully they will know to avoid that vet.

I hope that you have found yourself a new puppy/ family member - you sound to me like a wonderful pet owner and any animal would be lucky to have you as a mom.
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#5 Consumer Comment

To Jennifer Vet Tech

AUTHOR: Becky - (U.S.A.)

I think that we no just where you work so I would guess that you are on the Vet's side. I'm so glad that I don't take my pet to you and if I was Anna I sure would get an attorney because there truley is something funny about what went on with her pet.
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#6 Author of original report

Outcome

AUTHOR: Anna - (U.S.A.)

Disciplinary action was taken on the vet who killed my 9-yr. old collie, Winston. It took the vet board 2 years to make a final decision as they conveniently exhausted my 2-yr. statute of limitations, but in the end they fined the vet $2,000. Small price to pay for taking my dog's life, but the job of the vet boards is to protect the vet rather than the consumer. This disciplinary action is now public record.

No, my dog did not die because he was "old." He was given a Rimadyl injection prior to dental surgery, was not given IV fluids while under anesthesia, and was given an injectable steroid (dexamethasone) within the same 24 hrs of the Rimadyl...against the recommendations of Pfizer, the makers of Rimadyl. NSAIDs should never be given in conjunction w/ steroids, as it increases the risk for an adverse reaction (i.e. kidney/liver failure, GI ulceration).

A more appropriate term as to the cause of his death is DIC. This was determined by my current veterinarian, a Cornell graduate, after reviewing my dog's records.


In memory of my Rimadyl dog, "Winston."
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#7 Consumer Comment

I Believe that Anna told the truth about the facts concerning her Collie's last days in the hands of a greedy Veterinarian

AUTHOR: Laura - (U.S.A.)

I Read Anna's report on the Veterinarian.

Family Veterinary Services-Dr. S. Talbot-Valerio, And Dr. Zaccone Imcompetent Veterinarian Killed My Beloved Collie Montague New Jersey.
This was submitted 11/22/2003.
Then there are no posts until April of 2005. There are suddenly five defenders of the Vet. All had misinformation of their own as they politely slammed Anna whose only problem was to ever trust that vet with her beloved dog.
The first 2 responders said no bloodwork was done and that usually it is suggested to the owner but people don't want to pay. Learn how to read, she did have the bloodwork done!
I could go on and on, but I did want to comment on all the surgeries you put your animals through Barbara. You must have Munchousen's syndrome. An amputation. No wonder the good Doctor likes you so much .
I'm sure poor Anna's case was rejected by the NJ Vet Board. It must have been right after that these crappy people got together to save the business. Think about this. Anna was told that the dog needed two teeth pulled. Not seven teeth. She spared no expense but was also compassionate enough to put her dog down when there was no other choice. The fact that her dog was old is irrelevant although one of you brought that up. This fact does remain. The Veterinarian profited from the suffering of this dog and I think that is deplorable. You can't fool us even though you like to act like you're sympathetic.

Dear Anna, I believe you told the truth and I'm so sorry about your Winston.
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#8 Consumer Comment

Dr. Talbot-Valerio is an outstanding vet!

AUTHOR: Barbara - (U.S.A.)

Dr. Talbot-Valerio has treated my family's variety of pets for many years and is an outstanding vet. I have been a client of hers since before she became associated with Family Veterinary Services and have been immensely pleased with her medical skills, her vast knowledge, as well as the care and sincerity with which she has treated our pets and my family. I used to live in the Montague area but moved away six years ago. I continue to travel an hour and a half (one way) to Dr. Talbot-Valerio's office because she has provided such wonderful care to our pets.

I presently own a handicapped dog and two healthy cats. My 6-year old dog requires on-going, regular treatment for her detached retinas (both eyes are blind), cataracts, glaucoma, and degenerative bone disease. She has undergone tests, surgery, and medications and lives a full, happy life thanks to Dr. Talbot-Valerio's excellent care.

Through the years, it has been necessary for her to treat our other family pets for various ailments, some easily diagnosable and others more challenging. Our pets have had illnesses that she has cured by way of her diagnostic skills and medications, and others by successful surgeries for such things as hip and joint replacements, an amputation, sports injuries, wounds, and dental care, as well as more common surgeries such as spaying and minor procedures. I can say without reservation that she has done so with complete professionalism and has performed all of the necessary bloodwork and pre-op testing, not to mention her skilled surgical techniques. In my experience, she was always careful to explain the procedure and the possible outcome (good or bad) and the risk of putting an animal (young or old) under anesthesia.

There are no guarantees in life, especially with an aged dog such Anna's. I can only guess that
Winston was not in a very healthy condition if he needed to have 7 teeth removed. I am sure that Dr. Talbot-Valerio discussed with Winston's owner the contingencies surrounding his surgery.

Having owned large dogs throughout my entire life, I know that the average life span of a large breed such as a collie can range anywhere from 8 to 12 years. It seems to me that Winston lived a full life and died of the complications that beset many aging dogs, complications that can be exacerbated by surgery and anesthesia.

I, too, would like to hear the results of Anna's complaint to the N.J. State Board of Veterinary Medical Examiners. Was it dismissed? Her ripoff report was posted in November 2003, almost two years ago.

I am a legal professional and have worked closely with the State of N.J. Office of Attorney Ethics where numerous complaints are filed against attorneys in our state. Many of these grievances are administratively dismissed after an initial review because they rise to nothing more than a disgruntled client rather than unethical practices by the attorney. I suspect Anna's allegations that Dr. Talbot-Valerio "killed" her beloved dog falls within that same realm and are medically unfounded.
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#9 Consumer Comment

Dr. Talbot-Valerio is an outstanding vet!

AUTHOR: Barbara - (U.S.A.)

Dr. Talbot-Valerio has treated my family's variety of pets for many years and is an outstanding vet. I have been a client of hers since before she became associated with Family Veterinary Services and have been immensely pleased with her medical skills, her vast knowledge, as well as the care and sincerity with which she has treated our pets and my family. I used to live in the Montague area but moved away six years ago. I continue to travel an hour and a half (one way) to Dr. Talbot-Valerio's office because she has provided such wonderful care to our pets.

I presently own a handicapped dog and two healthy cats. My 6-year old dog requires on-going, regular treatment for her detached retinas (both eyes are blind), cataracts, glaucoma, and degenerative bone disease. She has undergone tests, surgery, and medications and lives a full, happy life thanks to Dr. Talbot-Valerio's excellent care.

Through the years, it has been necessary for her to treat our other family pets for various ailments, some easily diagnosable and others more challenging. Our pets have had illnesses that she has cured by way of her diagnostic skills and medications, and others by successful surgeries for such things as hip and joint replacements, an amputation, sports injuries, wounds, and dental care, as well as more common surgeries such as spaying and minor procedures. I can say without reservation that she has done so with complete professionalism and has performed all of the necessary bloodwork and pre-op testing, not to mention her skilled surgical techniques. In my experience, she was always careful to explain the procedure and the possible outcome (good or bad) and the risk of putting an animal (young or old) under anesthesia.

There are no guarantees in life, especially with an aged dog such Anna's. I can only guess that
Winston was not in a very healthy condition if he needed to have 7 teeth removed. I am sure that Dr. Talbot-Valerio discussed with Winston's owner the contingencies surrounding his surgery.

Having owned large dogs throughout my entire life, I know that the average life span of a large breed such as a collie can range anywhere from 8 to 12 years. It seems to me that Winston lived a full life and died of the complications that beset many aging dogs, complications that can be exacerbated by surgery and anesthesia.

I, too, would like to hear the results of Anna's complaint to the N.J. State Board of Veterinary Medical Examiners. Was it dismissed? Her ripoff report was posted in November 2003, almost two years ago.

I am a legal professional and have worked closely with the State of N.J. Office of Attorney Ethics where numerous complaints are filed against attorneys in our state. Many of these grievances are administratively dismissed after an initial review because they rise to nothing more than a disgruntled client rather than unethical practices by the attorney. I suspect Anna's allegations that Dr. Talbot-Valerio "killed" her beloved dog falls within that same realm and are medically unfounded.
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#10 Consumer Comment

Drs Talbot-Valerio and Zaccone are Caring, Competent Vets

AUTHOR: Karen - (U.S.A.)

As a former vet tech and present client of Family Veterinary Services, I refuse to trust my animals care to anyone BUT Family Veterinary Services. Both Drs Talbot-Valerio and Zaccone are caring, competent vets who give 100% of themselves to every animal that goes there. I've known both vets for many years and found Anna's almost slanderous remarks to be offensive and completley untrue. From reading Anna's story, I have to suspect there were details that she left out. What ever came of your complaints to the Board? Anything?

Anna, having two dogs of my own, I sympathize with your loss. But could your grief perhaps be clouding your perception of what really occured? I hope that someday you'll be able to find the closure that you seem to need with this.
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#11 Consumer Comment

I'm surprisedand shocked to read about Family Vet Services, DVM Dr. Talbot-Valerio

AUTHOR: Martin - (U.S.A.)

I am surprised and shocked to read about Family Vet Services, DVM Dr. Talbot-Valerio.
In my experiences with her, who for the last eight years, has cared for my cats and dogs.
She has always been a caring, knowledgeable,and sympathetic professional.

She is always going out of her way to care for her animal patients and their owners!
As far as it goes, she is the only DVM for our family.

I am sorry for the loss of your beloved pet, Ann. Could it be possible that there is more to your story than you are telling?
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#12 Consumer Comment

I'm surprisedand shocked to read about Family Vet Services, DVM Dr. Talbot-Valerio

AUTHOR: Martin - (U.S.A.)

I am surprised and shocked to read about Family Vet Services, DVM Dr. Talbot-Valerio.
In my experiences with her, who for the last eight years, has cared for my cats and dogs.
She has always been a caring, knowledgeable,and sympathetic professional.

She is always going out of her way to care for her animal patients and their owners!
As far as it goes, she is the only DVM for our family.

I am sorry for the loss of your beloved pet, Ann. Could it be possible that there is more to your story than you are telling?
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#13 Consumer Comment

I'm surprisedand shocked to read about Family Vet Services, DVM Dr. Talbot-Valerio

AUTHOR: Martin - (U.S.A.)

I am surprised and shocked to read about Family Vet Services, DVM Dr. Talbot-Valerio.
In my experiences with her, who for the last eight years, has cared for my cats and dogs.
She has always been a caring, knowledgeable,and sympathetic professional.

She is always going out of her way to care for her animal patients and their owners!
As far as it goes, she is the only DVM for our family.

I am sorry for the loss of your beloved pet, Ann. Could it be possible that there is more to your story than you are telling?
Respond to this report!

#14 Consumer Comment

I'm surprisedand shocked to read about Family Vet Services, DVM Dr. Talbot-Valerio

AUTHOR: Martin - (U.S.A.)

I am surprised and shocked to read about Family Vet Services, DVM Dr. Talbot-Valerio.
In my experiences with her, who for the last eight years, has cared for my cats and dogs.
She has always been a caring, knowledgeable,and sympathetic professional.

She is always going out of her way to care for her animal patients and their owners!
As far as it goes, she is the only DVM for our family.

I am sorry for the loss of your beloved pet, Ann. Could it be possible that there is more to your story than you are telling?
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#15 Consumer Comment

Two Sides to every story

AUTHOR: Jennifer - (U.S.A.)

I am also a Veterinary Technician, I know for a fact that before every procedure pre-anesthetic bloodwork is always offered to the client. More times than not the client doesn't want it done.
I know we always offer it and highly suggest it especially with our older patients. Most times than not the client doesn't listen. As far as the other blood work taken, there are ranges from low to high, I'm sure the Vet in this case knows how to read her ranges, and they weren't that bad to worry about them. Do you know how to read bloodwork reports Ann? I'm sure you've reported her to the New Jersey Veternarian board. What were their findings? I'm sure since this case took place back in 2003 , there has already been a ruling.What was that ruling?
I'm sorry for your loss, but to slander someone by calling them names in a public forum without both sides being heard is in poor taste.
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#16 Consumer Suggestion

I cannot believe this vet did not do bloodwork before surgery!!!

AUTHOR: Katie - (U.S.A.)

Senior dog with no bloodwork with those symptoms and history??? I am a tech and have worked with several vets, and almost all recommend yearly bloodwork on senior pets regardless of pending anesthesia or even troublesome symptoms. I can understand the duration of anesthesia due the the number of teeth pulled and the size of the dog, but I am curious as to why the vet even risked putting him under instead of monthly antibiotic treatments to prevent the bacteria from the mouth spreading to the other organs. Were there any dental radiographs taken to prove the abcess, or was even a simple second opinion with a specialist offered?

I sympathize with you over the loss of your beloved pet. I know I don't have my DVM (yet), but many of these things are simply common sense.
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#17 Consumer Suggestion

I cannot believe this vet did not do bloodwork before surgery!!!

AUTHOR: Katie - (U.S.A.)

Senior dog with no bloodwork with those symptoms and history??? I am a tech and have worked with several vets, and almost all recommend yearly bloodwork on senior pets regardless of pending anesthesia or even troublesome symptoms. I can understand the duration of anesthesia due the the number of teeth pulled and the size of the dog, but I am curious as to why the vet even risked putting him under instead of monthly antibiotic treatments to prevent the bacteria from the mouth spreading to the other organs. Were there any dental radiographs taken to prove the abcess, or was even a simple second opinion with a specialist offered?

I sympathize with you over the loss of your beloved pet. I know I don't have my DVM (yet), but many of these things are simply common sense.
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#18 Consumer Suggestion

I cannot believe this vet did not do bloodwork before surgery!!!

AUTHOR: Katie - (U.S.A.)

Senior dog with no bloodwork with those symptoms and history??? I am a tech and have worked with several vets, and almost all recommend yearly bloodwork on senior pets regardless of pending anesthesia or even troublesome symptoms. I can understand the duration of anesthesia due the the number of teeth pulled and the size of the dog, but I am curious as to why the vet even risked putting him under instead of monthly antibiotic treatments to prevent the bacteria from the mouth spreading to the other organs. Were there any dental radiographs taken to prove the abcess, or was even a simple second opinion with a specialist offered?

I sympathize with you over the loss of your beloved pet. I know I don't have my DVM (yet), but many of these things are simply common sense.
Respond to this report!

#19 Consumer Suggestion

I cannot believe this vet did not do bloodwork before surgery!!!

AUTHOR: Katie - (U.S.A.)

Senior dog with no bloodwork with those symptoms and history??? I am a tech and have worked with several vets, and almost all recommend yearly bloodwork on senior pets regardless of pending anesthesia or even troublesome symptoms. I can understand the duration of anesthesia due the the number of teeth pulled and the size of the dog, but I am curious as to why the vet even risked putting him under instead of monthly antibiotic treatments to prevent the bacteria from the mouth spreading to the other organs. Were there any dental radiographs taken to prove the abcess, or was even a simple second opinion with a specialist offered?

I sympathize with you over the loss of your beloved pet. I know I don't have my DVM (yet), but many of these things are simply common sense.
Respond to this report!
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