• Report: #998755
Complaint Review:


  • Submitted: Thu, January 17, 2013
  • Updated: Thu, January 17, 2013

  • Reported By: unhappily scammed — danville California United States of America
Internet United States of America

familylink.co scam, rip-off, excessive charges , Internet

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I tried the supposed 3 day free trial on familylink.com.  Credit card information is required before you start the 3 day FREE trial.  I determined in one day the information I needed was NOT available on this site.  I called their posted phone number - 888-518-2703 - to cancel.  I have now been billed for THREE MONTHS of membership @ $12.95/month I did not use.  Customer Service tells me there is no refund after 30 days.  I did not use this service for 30 days, or ever 3 days.  What a rip-off.  Don't know if I'll be charged again.

Customer Service tells me they have no record of my phone call,  how convenient.

This report was posted on Ripoff Report on 01/17/2013 04:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/familylinkco/internet/familylinkco-scam-rip-off-excessive-charges-internet-998755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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