• Report: #1360100
Complaint Review:

fandango

  • Submitted: Mon, March 06, 2017
  • Updated: Mon, March 06, 2017

  • Reported By: madmadmad — richardson Texas United States of America
fandango
302 trailridge dr Nationwide USA

fandango I won two Fandango movie tickets from World Market. I was to claim them by 1/31/17. I did try to claim them about Jan 25 for a 28th show. richardson Nationwide

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I won two Fandango movie tickets from World Market. I was to claim them by 1/31/17. I did try to claim them about Jan 25 for a 28th show. Your software had a bug and gave me a message that the code had expired. I called Fandango and got the run around.
 
I sent a copy of the email as an attachment to someone who answered the phone, got a male manager who said he was named Corey, and had to send him the same attachment.
 
Then Corey said it had to go to some committee (really for 2, $12.00 tickets) to get okay’ed. He said it would take three-four days. I called about six days later.
 
The person on the phone said there was no Corey that she knew of no one who worked there. I asked if she had any record of my call on about Dec 25. No, she had nothing under my name. And of course there was no meeting.
 
I wrote all the execs at Fandango. None wrote back. Put this letter on Fandango facebook.  No one wrote back. It has been a long time since I have experienced such a horrible company.

 

fandango I won two Fandango movie tickets from World Market. I was to claim them by 1/31/17. I did try to claim them about Jan 25 for a 28th show. Your software had a bug and gave me a message that the code had expired. I called Fandango and got the run around. I sent a copy of the email as an attachment to someone who answered the phone, got a male manager who said he was named Corey, and had to send him the same attachment.

 

Then Corey said it had to go to some committee (really for 2, $12.00 tickets) to get okay’ed. He said it would take three-four days. I called about six days later. The person on the phone said there was no Corey that she knew of no one who worked there. I asked if she had any record of my call on about Dec 25. No, she had nothing under my name. And of course there was no meeting. I wrote all the execs at Fandango. None wrote back. Put this letter on Fandango facebook. No one wrote back. It has been a long time since I have experienced such a horrible company. richardson Nationwide

 


This report was posted on Ripoff Report on 03/06/2017 02:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fandango/nationwide/fandango-i-won-two-fandango-movie-tickets-from-world-market-i-was-to-claim-them-by-131-1360100. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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