Farmer seed company I ordered (8) 4 ea of two flowers and receive one which was rotten. Never receive any of the others Bloomington IL

I ordered 4 ea of Dahlias from Farmer seed and received only 1 which was rotten. I called the company and was told all 8 had shipped with the order. I was instructed to write a note and send the original shipping label to the warehouse in Bloomington, IL Two weeks after sending the label I called and was told 3 had shipped. After not receiving anything after two weeks I called again and was told 3 were shipped and I should have received them. They weould not be shipping the other 4 or a replacement for the rotten plant as they showed they had already shipped. As far as they were concerned the order is closed. Very rude and uncooperative.