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Report: #1317567

Complaint Review: Farmhouse Paint - farmhousepaint.com - Nationwide

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  • Reported By: ScottJones — Florida USA
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  • Farmhouse Paint - farmhousepaint.com Nationwide USA

Farmhouse Paint - farmhousepaint.com farm house paint Defective products - horrible customer service - owner laughs on phone - Nationwide

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Purchased around $250 worth of products from farmhouse paints at a furniture show. Was given exact instructions of how to use the product so we gave it to our guys here to use on a piece of very expensive furniture for a customer. 

The products were used exactly as they were meant to be but they did not work. The owner that answers the phone has been very rude consistently and refuses to provide any explanation, refund, or replacement for this product. 

We are stuck with furniture that has been ruined and out the money we spent on this product.

When I call on the phone to ask about getting a refund or replacement the owner just laughs on the phone as if I've said something funny and hangs up on me. This is not the level of customer service you can expect to give running a company. 

Avoid this company there are alternatives out there, unfortunately I had to learn it the hard way. DONT make my mistake. 

This report was posted on Ripoff Report on 07/18/2016 01:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/farmhouse-paint-farmhousepaintcom/nationwide/farmhouse-paint-farmhousepaintcom-farm-house-paint-defective-products-horrible-custo-1317567. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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