• Report: #920419
Complaint Review:


  • Submitted: Tue, July 31, 2012
  • Updated: Tue, July 31, 2012

  • Reported By: globalit — Los Angels California United States of America
Internet United States of America

Farpost Non-responsive Web Development Vladivostok, Internet

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We chose Farpost for an upcoming web project.  The project manager assigned to us was Valeriya.  At the start of the project she was very responsive.  We sent over to her a very descriptive terms of reference and mock-up for her to provide her designers.  When we received their final mock-up it looked nothing like the website we requested.

It should have taken no more than 2 rounds to get the design we needed, but instead it took 7.  This pushed the project past the deadline and over budget.  We were assured that the website would be completed on time, but instead they sent us an unfinished site.

Since that point, it has taken Valeriya 10 days, 14 days, sometimes even longer just to respond to an email.  We have tried to notify a manager but no one gets back to us.  It has been nearly 4 months and we have no website to show.

If you are considering using Farpost for your web design, I would seriously reconsider.

This report was posted on Ripoff Report on 07/31/2012 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/farpost/internet/farpost-non-responsive-web-development-vladivostok-internet-920419. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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