I should have googled this company before giving up my card info. I thought these guys were the real deal because of their prompt responses and eagerness to get things right AT FIRST. But eagerness is no alternative to detail-oriented workmanship. I decided I wanted a refund and requested it MANY TIMES. They simply pretended like I never asked for my money back, they just reply that they'll fix it. The problem is there was ALWAYS something wrong it and I ALWAYS asked for my money back. But when I finally demanded my money and told them I did not want any revisions they stopped communication and kept my money. And this was well within the so-called "30 day evaluation" period.
I opened a case with paypal, FF Logo offered $4 refund which is a complete slap in the face being that i paid $47 upfront for NOTHING because I never received the logo that I requested and paid for with my hard earned money. Paypal will deny claim because it's an intangible service.
I got taken for a ride big time, I thought I really could trust this online company. These are tricksters who will PRETEND, IGNORE, and NEVER ACKNOWLEDGE YOUR REQUEST FOR A REFUND.
THEY WILL LITERALLY STEAL YOUR MONEY WITH THEIR "FREE LOGO" SCAM.
You work too hard for your money, save it and give it to righteous people who have a phone number so you can talk to them.
I'm going to be getting free legal advice to see how i can get my money back and prevent them from doing this to other people.
I wouldn't doubt that they're laundering money using their "free logo service" website as a front.
I think freezing of their assets would be in order.