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Report: #1381184

Complaint Review: Fast Support - Internet

  • Submitted:
  • Updated:
  • Reported By: Bonnie — Port Royal Pennsylvania USA
  • Author Confirmed What's this?
  • Why?
  • Fast Support Internet USA

FastSupport Pretended to be Belkin technician Los Angeles Internet

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I have a brand new MacBook Pro. I purchased a new modem and router yesterday. I went through the steps and connected everything and it worked fine, or so I thought. The final step was to type router in the search box to complete the process. I did that and thought all was well. This morning I tried to get online, and my ip address wasn't accepting my password. I went to the router address again. It looked like a real belkin site. Someone opened a chat box, took my number and said she would have a technician call me. My phone rang and the guy idenetified himself as being from belkin. He told me to go to fastsupport.com , which I did. He looked through my system, and told me that it would cost me $130.00 for one year of firewall protection, but that I should purchase 2, which would be $230.00, and $100.00 technician fee. I took down the information because it sounded like a scam. There are warranties with new routers and a 2 year service protection plan. 

I called the real Belkin, they told me that someone was trying to scam me. They fixed my router problem for free.

Beware, these scammers are vicious.

He called himself Robbie Sanders. 1-800-280-0640 Ext. 110

This report was posted on Ripoff Report on 06/25/2017 12:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fast-support/internet/fastsupport-pretended-to-be-belkin-technician-los-angeles-internet-1381184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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