Report: #1339773

Complaint Review: Fastrip gas station

  • Submitted: Fri, November 25, 2016
  • Updated: Fri, November 25, 2016
  • Reported By: KelseySankey — Bullhead City Arizona USA
  • Fastrip gas station
    Highway 95
    Bullhead City, Arizona
    USA

Fastrip gas station This morning at 5:15 a.m. I purchased a tub of Dreyer's Ice Cream cookies and cream flavor when I got home approximately 1015 minutes after purchasing the ice cream at the gas station I proceeded to then make an ice cream cone to find out only that the ice cream was frostbitten and had ice all over it it tasted disgusting and slimy and it just was not right I call no later than I find out how bad that ice cream was fastrip store only to be told that I was able to take pictures and wait till 6 in the morning till the manager got there they cannot do nothing about it I wait till 6 and go at 6 and also at 6 a.m. I was told that the manager would not be in until 7 a.m. I get back after leaving and wasting my gas to go there the first time and the manager then who is there is insisting on telling me that the ice cream is not expired that it is not bad so they cannot give me my money back what kind of other store would not give you your money back if you purchase something and it did not taste good or for instance your ice cream has ice all over it when you took the lid off that is just wrong I argued and argued with the person and then I asked for the corporate number and they proceeded to give me a number that didn't even work when I tried to call it and then I asked for the right number and they wouldn't even give it to me after arguing with the car for 30 minutes and making a scene in front of customers and other people and bears in myself because they were trying to make me look stupid and look like I was done because I had something bad that they sold me that I paid my cash for I finally got my money back but they insisted on not giving me my money back for the first 25 minutes of me being there I was so pissed off Bullhead City Arizona

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This morning at 5:15 a.m. I purchased a tub of Dreyer's Ice Cream cookies and cream flavor when I got home approximately 1015 minutes after purchasing the ice cream at the gas station I proceeded to then make an ice cream cone to find out only that the ice cream was frostbitten and had ice all over it it tasted disgusting and slimy and it just was not right I call no later than I find out how bad that ice cream was fastrip store only to be told that I was able to take pictures and wait till 6 in the morning till the manager got there they cannot do nothing about it I wait till 6 and go at 6 and also at 6 a.m. I was told that the manager would not be in until 7 a.m. I get back after leaving and wasting my gas to go there the first time and the manager then who is there is insisting on telling me that the ice cream is not expired that it is not bad so they cannot give me my money back what kind of other store would not give you your money back if you purchase something and it did not taste good or for instance your ice cream has ice all over it when you took the lid off that is just wrong .I argued and argued with the person and then I asked for the corporate number and they proceeded to give me a number that didn't even work when I tried to call it and then I asked for the right number and they wouldn't even give it to me after arguing with the car for 30 minutes and making a scene in front of customers and other people and bears in myself because they were trying to make me look stupid and look like I was done because I had something bad that they sold me that I paid my cash for .I finally got my money back but they insisted on not giving me my money back for the first 25 minutes of me being there I was so pissed off

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This report was posted on Ripoff Report on 11/25/2016 07:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/fastrip-gas-station/bullhead-city-arizona-86442/fastrip-gas-station-this-morning-at-515-am-i-purchased-a-tub-of-dreyers-ice-cream-coo-1339773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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