Complaint Review: FASTSPRING - SANTA BARBARA California
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- Author Not Confirmed
- FASTSPRING 801 GARDEN ST SUITE201 SANTA BARBARA, California USA
- Phone: 1-877-327-8914
- Web: WWW.FASTSPRING.COM
- Category: Communications & Networking
FASTSPRING FASTSPRING WILL DEBIT YOUR CHECKING ACCOUNTS & CHARGE FOR ORDERS YOU HAVE NEVER MADE SANTA BARBARA California
*UPDATE Employee: Customer was refunded
Show customers why they should trust your business over your competitors...
FastSpring will debit your acct & charge you for purchases & services you did not authorize in hopes you will not notice the charges on your banking statement !!!!!!!!!! Mac Cleaner in particular !! BEWARE
This report was posted on Ripoff Report on 05/30/2017 05:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/fastspring/santa-barbara-california-93101/fastspring-fastspring-will-debit-your-checking-accounts-charge-for-orders-you-have-neve-1376026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Customer was refunded
AUTHOR: FastSpring - (USA)
SUBMITTED: Wednesday, May 31, 2017
FastSpring is the merchant of record for thousands of software, SaaS and digital content providers around the world. Many of our sales, as in this particular case, are through annual subscriptions that auto-renew.
We understand that often people do not remember having signed up for a subscription. This customer was sent a reminder email on May 18, 2017 at 4:15 AM that the subscription was about to renew and be charged to their credit card. The FastSpring support team also sent an email on May 26, 2017 to the custotmer in response to their questions about the charge. This customer has since been refunded and their subscription canceled.
Please contact the FastSpring support team at orders@fastspring.com for any questions about FastSpring charges.
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