• Report: #575721
Complaint Review:

fatcow.com - Fatcow Inc - fatcow-webhosting.com

  • Submitted: Sun, February 28, 2010
  • Updated: Sun, February 28, 2010

  • Reported By: rennfamily — Saint Leonard Maryland United States of America
fatcow.com - Fatcow Inc - fatcow-webhosting.com
70 Blanchard Rd. Burlington, Maine United States of America

fatcow.com - Fatcow Inc - fatcow-webhosting.com Tucows, INC Deceptive Advertising, Poor Business Practices Burlington, Maine

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I purchased web hosting with a guarenteed up time. I purchased the hosting in July 2009.

From July 2009 until February 2010, I have 10 support tickets several of which were reopened 2 and 3 times. These 10 tickets do not include any times that I contacted support via the live chat console which numbered over 15 times. All of the tickets were because my site was down and unable to load.

I moved my site to a different hosting company and asked for my refund. Two weeks later and still no refund.

This report was posted on Ripoff Report on 02/28/2010 04:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fatcowcom-fatcow-inc-fatcow-webhostingcom/burlington-maine-01803/fatcowcom-fatcow-inc-fatcow-webhostingcom-tucows-inc-deceptive-advertising-poor-bu-575721. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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