Report: #1411896

Complaint Review: fbms.com

  • Submitted: Tue, November 14, 2017
  • Updated: Tue, November 14, 2017
  • Reported By: Ashish — los angeles California United States
  • fbms.com
    11301 W. Olympic Blvd, Suite 720
    Los Angeles, California
    United States

fbms.com greypay, First bridge merchant solutions holding my funds for over a year now and not responding to any emails or calls Los Angeles California

Show customers why they should trust your business over your competitors...

FBMS will target small compnies who are looking for credit card processing. They will open a epin account for them. Then they will let you process transactions as well. They will remit you your funds for first 2-3 weeks. then they will stop remiting money to you. Initially when you call to inquire they will just say your account is in review but you can continue processing. After that they will give you a run around for couple of weeks clainming your review is complete and your funds will be released soon and things like that. while you process and fund the owners retirement fund with your hard earned money. 

Then finally they will say your account is closed as risk has determinded your account is too risky. When you ask when will my funds be released, they will give you 6 months time frame. Then you wait 6 months and call again they will pretend to setup a call with there risk team. there risk team will not call you. You can keep calling , the same person will pick ph one day she will say she is jennie, the second day you call and she will say they she is sarah. They say they cannot say anything and risk will get back to you. But they never will no matter what you do. My account was closed 18 months ago and i am still trying to get my money released. Now they dont even answer your calls.

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This report was posted on Ripoff Report on 11/14/2017 03:47 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fbmscom/los-angeles-california-90064/fbmscom-greypay-first-bridge-merchant-solutions-holding-my-funds-for-over-a-year-now-an-1411896. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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