Complaint Review: FCNB Newport News Card Processing Center
- FCNB Newport News Card Processing Center
PO BOX 9204
OLD BETHPAGE, New York
- Phone: 800-727-3348
- Category: Credit Card Processing (ACH) Companies
Newport News Card Processing Center Processing Center ripoff, unfair and unwilling to correct their mistakes OLD BETHPAGE New York
After a couple of months a realized I hadn't received a bill and panicked. I sent them a double payment and another letter with my change of address and my name change. Still no bill in the mail.
I kept forgetting to pay the bill and kept sending in double payments with a change of address notice. Finally I received a harrasing phone call after 4 months of this.
I was told a had quite a few late fees and that I needed to make a payment over the phone which I did. I explained the situation and asked why they did not send me a bill and I was told they never received the notice.
Still after all that I still didnt get a bill. I went from Novemer to May with out a bill. I have no statements for these months.
I know that the bill is my responsiblity but i tried to make an effort to fix the problem. I worked very hard the last 5 yrs to keep my credit in good order and due to miscommunication this is now on my credit report. All I would like is it to be taken off.
I found a phone number from another report where I could actually speak to a live person. The only thing I received from that person was a fax number. I just feel that its unfair that I worked so hard and one incident like this ruins it for me. I hope that it could be resolved.
EGG HARBOR TWP, New Jersey
This report was posted on Ripoff Report on 02/01/2005 03:20 PM and is a permanent record located here: http://www.ripoffreport.com/reports/fcnb-newport-news-card-processing-center/old-bethpage-new-york-11804/newport-news-card-processing-center-processing-center-ripoff-unfair-and-unwilling-to-corr-129747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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