Report: #129747

Complaint Review: FCNB Newport News Card Processing Center

  • Submitted: Tue, February 01, 2005
  • Updated: Tue, February 01, 2005
  • Reported By: EGG HARBOR TWP New Jersey
  • FCNB Newport News Card Processing Center
    PO BOX 9204
    OLD BETHPAGE, New York

Newport News Card Processing Center Processing Center ripoff, unfair and unwilling to correct their mistakes OLD BETHPAGE New York

Show customers why they should trust your business over your competitors...

In October of 2003 I moved. I sent my change of address to all creditors through post office and individually on payment stubs. I had no problem with any other company.

After a couple of months a realized I hadn't received a bill and panicked. I sent them a double payment and another letter with my change of address and my name change. Still no bill in the mail.

I kept forgetting to pay the bill and kept sending in double payments with a change of address notice. Finally I received a harrasing phone call after 4 months of this.

I was told a had quite a few late fees and that I needed to make a payment over the phone which I did. I explained the situation and asked why they did not send me a bill and I was told they never received the notice.

Still after all that I still didnt get a bill. I went from Novemer to May with out a bill. I have no statements for these months.

I know that the bill is my responsiblity but i tried to make an effort to fix the problem. I worked very hard the last 5 yrs to keep my credit in good order and due to miscommunication this is now on my credit report. All I would like is it to be taken off.

I found a phone number from another report where I could actually speak to a live person. The only thing I received from that person was a fax number. I just feel that its unfair that I worked so hard and one incident like this ruins it for me. I hope that it could be resolved.

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