Report: #183144

Complaint Review: FCNB/Mastertrust Aka Platinum Recovery Solutions Aka InfiStar Aka InfiCorp

  • Submitted: Fri, March 24, 2006
  • Updated: Fri, January 04, 2008
  • Reported By: Omaha Nebraska
  • FCNB/Mastertrust Aka Platinum Recovery Solutions Aka InfiStar Aka InfiCorp
    1620 Dodge Street, Omaha, NE 68102
    Omaha, Nebraska

FCNB Mastertrust, Platinum Recovery Solutions, First National Bank Of Omaha Ripoff Scheme FCNB/Mastertrust InfiStar Aka InfiCorp RIPOFF and Violators of the FDCPA & FCRA Omaha Nebraska

*UPDATE Employee: PRS doesn't have *all* of the FCNB accounts-resp to Debtor

*Consumer Comment: Had a hard time finding my debt with infistar/Platinum Solutions

*Consumer Suggestion: Edification

Show customers why they should trust your business over your competitors...

Here is all the information anyone will need to know about this FCNB/Mastertrust nonsense.

FCNB/Mastertrust is really being reported by Infistar, which is a wholly owned subsidiary of First National of Nebraka, Inc., or it's main scheme, First National Bank of Omaha (FNBO).

The collection companies you might have heard from are FBCS. They are collecting for FNBO.

No matter what they, or especially Scott (he works for FNBO, that is why he knows so d**n much) tells you, they are a JDB (Junk Debt Buyer). They are not the original creditor since FCNB does not exist anymore.

If they have listed your account as 30, 60, 90, 120, 150, 180 days late or a chargeoff, that is a violation of the FCRA since the debt is junk, and they are junk debt buyers.

This account is not a revolving one since a revolving account by definition is one that you pay off, and credit is extended to you again. This is not the cash, they are a collection agency. That is why they are using Platinum Recovery Solutions, which is owned by FNBO.

They are subject to the FDCPA and no matter, do not send them money to pay for statements since that payment can be construed as payment on the account and your seven year account period will start all over again.

The account numbers they are using are like VISA numbers, not Mastercard numbers to give you an idea of how they are trying to rip you off.

Here is some great contact information for InfiStar, Platinum Recovery Solutions and FNNI.

For more information, please contact Keith Floen or Andrew Mathieson at

(404) 965-6000, or send e-mail to:

3490 Piedmont Rd. Suite 900
Atlanta, GA 30305
Phone: (404) 965-6000
Fax: (404) 965-6073

3490 Piedmont Rd. Suite 900
Atlanta, GA 30305

TEL: (404) 965-6000
FAX: (404) 965-6073

This SEC Edgar report has lots of information about FNNI.

You can search the corporation pages of the state of DE, GA, SD and NE for more information about the registered agent is just in case they want to ignore a letter you send them or intend to sue them.

This guy is the registered agent for First National of Nebraska, Inc

Registered Agent
Timothy D. Hart
One First National Center
Omaha, NE 68102--1596

This guy is the U.S. Trustee for the FCNB/Spiegel acconts:

Mr. Gregory M. Zipes
Office of the United States Trustee
33 Whitehall Street
21st Floor
New York, NY 10004

The domain name for FNNI is and their email addresses seem to go first initial last name, or first initial, middle initall last name @

Hope this is enough information to fight these idiots. I am sure Scott will respond soon with something.

Omaha, Nebraska
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 03/24/2006 08:03 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 UPDATE Employee

PRS doesn't have *all* of the FCNB accounts-resp to Debtor

AUTHOR: Recovery Specialist - (U.S.A.)

I hope we can help get "Debtor" with getting the issue resolved. I work with Connie and am equally frustrated with FCNB's practices (or lack thereof). We'll do what we can to help.
Respond to this report!

#2 Consumer Comment

Had a hard time finding my debt with infistar/Platinum Solutions

AUTHOR: Debtor - (U.S.A.)

I had a nextcard account that I defaulted on and was charged off in 2002. They called once and I couldn't pay the one time payment of 2500.00. They never called again, but religiously updated my credit report. There was no contact number, no collection address, nothing. Well I got a copy of my free credit report today (11/12/2007) and noticed it said infistar/nextcard.

Infistar didn't have my account and referred me to their recovery department. 1 888-859-2267. I left my name and phone number, because that's all I could do. A man called and gave me another number and said that these people could probably help me. I never heard from that man again.

The number he gave me was Platinum Solutions Incorporated 1-888-513-1882 and after checking two computer systems she (Connie) found my debt.

Now I have to go to FNB Parkway in Omaha, Ne (that's First National Bank) to pay my debt. It was quite an ordeal and I hope these numbers which are current can help someone.
Respond to this report!

#3 Consumer Suggestion


AUTHOR: Scot - (U.S.A.)

Informed - in Omaha:

Good thing you are not using your real name...
the information and statements you provided
is not accurate, those following your advice
Well, let's say it would be the blind following the blind.

Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.