Report: #1044179

Complaint Review: Federation of Engine Remanufacturers

  • Submitted: Thu, April 18, 2013
  • Updated: Thu, April 18, 2013
  • Reported By: anonymous — England Nationwide
  • Federation of Engine Remanufacturers
    Aftermarket House, 5 Marlin Office Village, 1250 C
    United States of America

Federation of Engine Remanufacturers FER, Federation of Engine Re-Manufacturers manipulative, liers, false promises, total rip off Unikted Kingdom, Nationwide

Show customers why they should trust your business over your competitors...

This company offer a badge to UK based engine re-manufacturers in exchange for around 400 annual subscription costs from the garages. They advertise that the offer full support in the event of a problem and will back the customer up fully, unfortunately I haven't seen any of this.

I had a problem with one of the garages on their list were it took a very long time to have my engine rebuilt, and once I started having problems with it I was told to return it to the garage (were it stayed for 9 weeks) to let them rectify the problem. The FER told me on the phone that if the problems persisted they would enlist a private mechanic to do an independent inspection free of charge.

After the car was returned it was still in an utter state (worse than before the re-build), covered in oil and misfiring... I contacted the FER and they were suddenly uninterested and took back the offer of a mechanic to inspect the car telling me "we would never, and have never offered this service". [continued below]....

So basically they are just fobbing people of with promises of helping in the event of a dispute, when actually they are just advertising a load of crooked garages.
The case is now in the proceedings of court with the garage in mention.
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This report was posted on Ripoff Report on 04/18/2013 02:41 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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