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Ripoff Report | FedGrantUSA Review - Utah - Fedgrantusa rip off s
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Report: #469300

Complaint Review: FedGrantUSA - Utah

  • Submitted:
  • Updated:
  • Reported By: long beach New York
  • Author Confirmed What's this?
  • Why?
  • FedGrantUSA Utah U.S.A.

FedGrantUSA rip off S Utah

* : Resolution offer

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I signed up to receive info on grants for school. I was supposed to be charged $2.00 and they charged me $39.95. I never received the info. I havent contacted my bank yet but i will tomorrow. I better not be charged again. This is total bull.

Christine
long beach, New York
U.S.A.

This report was posted on Ripoff Report on 07/13/2009 07:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/fedgrantusa/utah/fedgrantusa-rip-off-s-utah-469300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1

Resolution offer

AUTHOR: Customer Service Administrator - (U.S.A.)

POSTED: Friday, September 04, 2009

Christine,






I apologize for any misunderstanding regarding the services you've been receiving from our company.  There are no commitments with the free product however there is a bonus free trial period to membership websites that accompanies the free CD and we do our best to disclose this as it is stated several times throughout the ordering process - on the sales page, the order page, the confirmation page and the thank you email, it is then also explained in the first paragraph of the Terms and Conditions of the offer.  We offer the trial periods to give our clients a chance to use the services and see the value of them for themselves before they are billed for them.  The trial periods are free for 7-30 days from the order date depending on which bonuses apply and we would not have charged you had you called customer service and canceled during the trial period as it is not our desire to bill clients who do not want the membership after the free trial offer ends. 


The following is the first paragraph of the Terms and Conditions of the offer (the Terms and Conditions and Privacy Policy links can be found on every page of the sales ad):


Bonus Material Terms and Termination.
By purchasing this product, you agree to adhere to the termination agreement as outlined on the order page, confirmation of order page, and confirmation email, which is that you, the buyer, are not entitled to a refund of the upfront cost of any shipping and handling that may or may not have been charged to you for delivery of said product. Furthermore, any free trials that may or may not be offered with this product are only free during the said allotted time of the free trial period as outlined within the product sales page, confirmation of order page, and confirmation email. If you have not cancelled the free bonus within the free trial period (if offered on product purchasing), you are agreeing to purchase the bonus material and/or service at a monthly reoccurring cost. This can be cancelled by calling the customer service number provided in the confirmation email between the hours of 9AM and 9PM EST M-F and stating your desire to cancel said bonus material. However, in order to not be charged any future reoccurring cost, please give ample time (2 business days) to be cancelled out of any reoccurring billing system before the next scheduled charge to

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