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Report: #1292034

Complaint Review: FF14GilMall - Florida Florida

  • Submitted:
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  • Reported By: ffxivfans — Alabama USA
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  • FF14GilMall 4682 County Line Road Winter Haven Florida, Florida USA

FF14GilMall The Leading FFXIV Gil & FFXIV Power Leveling Seller - FF14GilMall.com Florida Florida

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I am thoroughly disgusted with this company. I believe them to be extremely scrupulous and completely indifferent about the customers (or should I say the victims) they scam.

Guys do not buy anything from here. Just few days ago . I sell in game gold from Final Fantasy XIV. And they told me that when I give gil they will send me my money instantly but lots of days past and still they are not giving me any answer. All comments in ff14gilmall.com is lie. Do not trust them. They are cheater.

I called the Final Fantasy XIV department back, and noone answers the phone. I am simultaneously waiting on thier online live support page only to stare at the following for the next 30 minutes:

"You have logged in our system, please wait for the next available staff...
Please wait while we find an agent to assist you ...
All agents are currently busy, please stand by ... ""

I contacted their gold exchange, and live support hotlines and was rudely told to not call there and to contact the "Final Fantasy XIV department". I tried explaining that no one was there and that I waited for over an hour. Instead of getting support I got a deep sigh of contempt over the phone and was told that my order was satisfied and to call the Final Fantasy XIV department.
It is not 1:36am and I have NOT received my order via email as promised

I was essentially robbed of $24.69 and I left a good friend waiting online for nothing because I could not get my requested product from a company I thought was reputable. My advise is to NEVER order from them. They claim to be number 2 or 3 in online services when they are far from it. I suspect they paid Google for that spot. Fancy website toting a big company name with a tiny ,rude, and indifferent, support structure.

I further suspect that they are not as large as they claim to be and are shilling customers left and right out of virtual and physical goods (ergo missing Final Fantasy XIV). Nothing more than scam artists that operate out of cyber cafe's and undergrounds. I have little to no recourse with only their messages and the ever busy online chat imaged to text.

I should have used Paypal to further build my case. In any event I will make a priority to inform other customers of this fraudulent business. Karma is real, and it is high time that they answer for their crimes.

this site   http://www.ff14gilmall.com/

This report was posted on Ripoff Report on 03/07/2016 01:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ff14gilmall/florida-florida-33830/ff14gilmall-the-leading-ffxiv-gil-ffxiv-power-leveling-seller-ff14gilmallcom-florida-1292034. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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