Complaint Review: Fia Card Services
- Fia Card Services
P.O Box 15720
- Phone: 800-2237046
- Category: Credit & Debt Services
Fia Card Services offers services that they charge for and do not deliver Ripoff Wilmington Delaware
I stopped using the card at that point, and I paid off the $10,000 balance, and paid-off my purchases balance too, but finance charges kept rolling-in for 2 more months. I wrote them a letter on February 19, 2007, requesting a refund of my $300, and telling them they could keep the other interest charged in exchange. Since I had not been able to take advantage of their offer I thought this was a fair settlement.
They wrote back on March 9, and said they would review the matter if I mailed them a copy of the promotion I had originally received. I did so on March 19.
I called them on May 23, 2007 because I had not heard anything in reply. They confirmed that they received my letter and the copy of the original promotion, and they would make no adjustments to my account. I was surprised that they made this decision and that their policy is NOT to inform their customers of such actions, as explained to me when I asked.
My complaint is that they offered benefits that I paid for, and their policy is to not make good on that offer, keeping money paid by their customers for such benefits. They offered both card use benefits and 0%, while in fact the deal amounts to choosing one or the other. This costs well intended customers like me a lot of money, time, and aggravation.
This report was posted on Ripoff Report on 05/27/2007 11:02 AM and is a permanent record located here: http://www.ripoffreport.com/reports/fia-card-services/wilmington-delaware-19850/fia-card-services-offers-services-that-they-charge-for-and-do-not-deliver-ripoff-wilmingto-250697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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