• Report: #721790
Complaint Review:

Fidelity warranty services

  • Submitted: Mon, April 25, 2011
  • Updated: Mon, April 25, 2011

  • Reported By: Randall — mcdonough Georgia United States of America
Fidelity warranty services
P.o. box 8567 Deerfieldbeach, Florida United States of America

Fidelity warranty services Nalley honda Doesn't honor warranty agreement Deerfieldbeach, Florida

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Bought a warranty for our Honda Odyssey to protect ourselves because it was a used vehicle. Told that's we were covered the minute we made our first initial payment. We were happy to have a warranty that would protect us from future problems.

We started to notice smoke coming from the hood and decided to brimg I into Nalley Honda of Union City, Ga. where we bought the vehicle. They provided ude with a rental and told us not to worry, it would be taken care of. That's when the cold shoulder came into effect.

Our vehicle was held at the dealership for a week before we were told the warranty company refused to fix our vehicle because they felt the problem with our vehicle occurred a while back (Why would we buy a vehicle with problems). We called the warranty company and was given the run-around by a rude agent.

We have recently contacted the BBB and are awaiting a response. NEVER buy a warranty from this company!

This report was posted on Ripoff Report on 04/25/2011 11:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/fidelity-warranty-services/deerfieldbeach-florida-33443/fidelity-warranty-services-nalley-honda-doesnt-honor-warranty-agreement-deerfieldbeach-f-721790. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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