Complaint Review: Figleaves - Internet
- Figleaves Internet United States of America
- Phone:
- Web: www.Figleaves.com
- Category: Clothing Stores
Figleaves Figleaves.com Deceptive business practice and misrepresentation Internet
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I objected to U.S. Customs charges:I am disputing a charge that was a US Customs C.O.D. charge on my FigLeaves order. Your policy does not state that the customs fees could be as much as 20% of the order amount. No one in their right mind would place an order knowing this was the case. You also do not state that orders under a certain dollar amount are not subject to the high customs charge. I would have made adjustments in my order had I known this. Your lack of disclosure is unethical.
I returned all but one swimsuit so that makes my customs charge around 75% of the swimsuit price.
I am not in the business of shipping to the the U.S., YOU are. You are in a position to be fully informed on customs policy. I am a person trying to do business with you, and I am stuck with an OUTRAGEOUS fee tacked on to my order.
If you are willing to split the the $52.31 charge with me, I will drop the dispute. Otherwise, I will continue to fight it and I will report your unfair business practice to every consumer outlet possible.
They have refused to help resolve this. So I replied: Then I will continue to fight this charge because I did business with YOU, not the U.S. Customs Department. I kept one swimsuit, I did not return them all, if I remember correctly. My husband is a lawyer and I will pursue this because it is a matter of principle. Your company is committing unethical business practice. I've ordered from Boden and NEVER had to pay a customs fee.You are deceptive in that you host a U.S. web page to make it look like you are sending your product from a U.S. warehouse.
This report was posted on Ripoff Report on 06/13/2011 11:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/figleaves/internet/figleaves-figleavescom-deceptive-business-practice-and-misrepresentation-internet-740441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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