• Report: #978182
Complaint Review:


  • Submitted: Wed, December 05, 2012
  • Updated: Wed, December 05, 2012

  • Reported By: Nomaan — Dubai Internet United Arab Emirates
Internet United States of America


REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I signed up for Fileserve late last year but decided to discontinue the renewal this year and opted out of auto renewal. To my utter surprise, Fileserve has deducted the next years premium of around $70 from my CC without my consent. When I approached their CS staff, after a long wait of 5 days, I got a simple email back saying they have disabled my account as of today but I still get charged for the next year's premium. This is utterly irresponsible and radiculous. How can you charge a customer's CC when he has opted out of an auto renewal. It leads me to believe that they are running a big SCAM. To authenticate my claim, here is my complaint ticket # - 838217

This report was posted on Ripoff Report on 12/05/2012 04:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/fileserve/internet/fileserve-credit-card-charged-without-authorisation-internet-978182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on FILESERVE

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?