• Report: #1013528
Complaint Review:


  • Submitted: Wed, February 13, 2013
  • Updated: Wed, February 13, 2013

  • Reported By: jennifer — Mount Vernon Ohio United States of America
6250 ridgewood rd. saint cloud, Minnesota United States of America

fingerhut I am still being billed for a returned item. I cannot talk to customer service unless i pay the past due of a bill i should not be getting.. saint cloud, Minnesota

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I purchased a iPod from finger-hut when it came it was not what my son wanted. I repackaged it and returned it to the company. This was almost 2 months ago. I am still receiving bills in the mail and getting called five to six times a day.  When i ask to speak to a customer service representative I am told i need to pay the past due balance before i can talk to anyone from customer service.

I do not have the product so there is not reason i should have to pay for something i do not have in order to talk to somebody from customer service.  I already paid a $30 fee before they would send the product  to begin with.

This report was posted on Ripoff Report on 02/13/2013 10:22 AM and is a permanent record located here: http://www.ripoffreport.com/reports/fingerhut/saint-cloud-minnesota-56303/fingerhut-i-am-still-being-billed-for-a-returned-item-i-cannot-talk-to-customer-service-1013528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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