Complaint Review: Fingerhut
St Cloud, Minnesota
- Category: Corrupt Companies
Fingerhut would not change my address, sent no mail and charged off account. Rip-off! St Cloud Minnesota
*UPDATE EX-employee responds: Phone numbers
*Consumer Suggestion: I FEEL YOUR PAIN
*Consumer Comment: jefferons capital systems, LLC.
*Consumer Suggestion: phone numbers jefferson capital
*REBUTTAL Individual responds: Jefferson Capital System on my credit also
*Consumer Suggestion: I found out how to get a hold of Jefferson Capital Systems
*Consumer Suggestion: Join me in my boat
I tried to call them again and again but of course this time i did not have a 15 digit account number to enter in their automated service because i had not recieved a bill in several months. The automated service does not even give a chance to speak to anyone it just tells you to call back when you have your account number. I have tried to call several times and several different numbers to try and get my account number but none have worked.
I have since moved again and have gotten married and recently checked my credit report which shows that fingerhut has sold my account to a collection agency called Jefferson Capital Systems LLC. The credit bureau did not have any phone numbers to contact Jefferson capital and of course i have recieved no mail whatsoever from them or even notifying me of the collection activity. I have looked everywhere on the internet for a phone listing for this company and have had no luck. I have even written to fingerhut and had no reply. I want to pay this account but find it hard when i cant even talk to anyone about it, and i have no idea where to send payment to.
If there is anyone out there who may have a phone number for Jefferson Capital please let me know. I think it is bad business not to respond to customers about their account when they are trying to do the right thing. I have tried every way you can imagine to try and contact these people so i can get my address finally corrected and pay them. I dont know what else to do but i have to pay this and get it off my credit.
This report was posted on Ripoff Report on 10/12/2004 11:58 AM and is a permanent record located here: http://www.ripoffreport.com/reports/fingerhut/st-cloud-minnesota/fingerhut-would-not-change-my-address-sent-no-mail-and-charged-off-account-rip-off-st-c-112572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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