ED Magedson – Founder
Firestone Complete Auto Care2901 S. University Drive Davie, Florida United States of America
On May 12 I entered and requested a basic oil change and a radiator flush service. Without asking if I wanted it, they upgraded the oil change to an advanced milage oil change, and balked when I balked at the higher priced service ($8.00 more) Then when they brought the cat in to the shop they noted it was running hot, and wanted me to accept an engine check service with a price tag of $45, which I declined. At this point they refused to proceed with work on my car saying they would not do anything unless I agreed to the extra services. I again refused told them to close the car up and take it from the shop, I was cancelling all services. 10 minutes later, the car was still in there, and they were still trying to persuade me to still go ahead with the extra unwanted services. Finally fed up, I entered the shop, closed the car up (with no service yet performed by them) and backed it out myself and left.
Avoid this place like the plague, they will try and rip you off!
This report was posted on Ripoff Report on 05/12/2010 08:28 AM and is a permanent record located here: http://www.ripoffreport.com/reports/firestone-complete-auto-care/davie-florida-33328/firestone-complete-auto-care-attempted-to-force-additional-unwanted-services-davie-flori-602443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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