Report: #1168577

Complaint Review: Firestone Complete Auto Care

  • Submitted: Sat, August 09, 2014
  • Updated: Sat, August 09, 2014
  • Reported By: Kristie — Glen Allen Virginia
  • Firestone Complete Auto Care
    11002 W Broad St
    Glen Allen, Select State/Province

Firestone Complete Auto Care Rip Off, Thieves, Abusive, Excessive, Dishonesty, Horrible, Etc Glen Allen Virginia

Show customers why they should trust your business over your competitors...

Overpriced thieves, save yourself the headache and do business elsewhere!  Went to this location because I had two flat tires due to a roadside hazard.  The tires were under warranty as to be replace at minimal charge ($28) however my back hub assembly was damaged by incorrect lug nuts being used with the spare. They charged $204 for the replacement hub plus 3.5 hours of labor for $385 grand total $657. They took full advantage of the situation plus 5 days to get the part/repair done to the vehicle which resulted in the lost of me as a customer who will never return to any Firestone location and write negative reviews on multiple internet sites available.  The quote received from a practical mechanic after this turmoil $125 for the part $125 for the labor $250 is what I should have been charged.  Perhaps the inflated cost was well worth indefinitely losing my business BEWARE OF THIS LOCATION and/or ANY LOCATION! 

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 08/09/2014 12:53 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.