ED Magedson – Founder
Firestone Complete Auto Care1200 Larkin Street San Francisco, California United States of America
I brought my vehicle in for a scheduled maintenance (75,000mi). i was called my the service rep and told of an issue with my oil pressure sending unit. He said that it was "hanging on"- not securely attached. I told him to replace the unit (averages $40 at automotive stores)- he said he could replace it for $99 total. I said OK. I go to pickup my vehicle and paid without intently looking at the invoice of services done. I was charged for two pressure switches ($200). i called back promptly and spoke to the rep who told me that the second charge was for labor. $100 labor just doesnt seem right and the invoice does not say labor- it quotes for two switches. After all that I notice that my oil pressure gauge isnt working- the needle is completely off the chart- so i called the rep once more and he said that they "failed to reset" the switch.
This report was posted on Ripoff Report on 01/07/2010 08:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/firestone-complete-auto-care/san-francisco-california-94109/firestone-complete-auto-care-overcharged-for-parst-and-services-despite-not-fixing-the-pr-551064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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