• Report: #455425
Complaint Review:

Firestone Complete Autocare

  • Submitted: Tue, May 26, 2009
  • Updated: Tue, May 26, 2009

  • Reported By:Omaha Nebraska
Firestone Complete Autocare
144th & Maple, Omaha, NE Omaha, Nebraska U.S.A.

Firestone Complete Autocare Warranty work not needed but performed...watch for this scam! Omaha Nebraska

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I took my 2008 Chrysler Town & Country into my local Firestone Complete Autocare for it's 12,000 mile oil change and was told by the service manager that I also needed a coolant flush as per their software program (that they pay $40,000 a year for from Chrysler-his words). Not knowing I said go ahead, after getting home and looking through my warranty book and calling Chrysler I discovered that it's not required until 102,000 miles.

After many calls and complaints I finally received a refund for the coolant flush but I want people to be aware of this practice and pay attention to what actually needs to be done to maintain your warranty on new vehicles.

Needless to say I won't be going to another Firestone any time soon.

Omaha, Nebraska

This report was posted on Ripoff Report on 05/26/2009 01:50 PM and is a permanent record located here: http://www.ripoffreport.com/reports/firestone-complete-autocare/omaha-nebraska-68116/firestone-complete-autocare-warranty-work-not-needed-but-performedwatch-for-this-scam-455425. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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