• Report: #523284
Complaint Review:

Firestone Tires Jacksonville Florida

  • Submitted: Thu, November 12, 2009
  • Updated: Fri, November 13, 2009

  • Reported By: Mr. Frog — United States of America
Firestone Tires Jacksonville Florida
Lane Avenue Jacksonville, Florida United States of America

Firestone Tires Jacksonville Florida Lane Avenue by Big Lots Broke my hub cap on my Ford Taurus during a break inspecton, tried to hide it then refused to fix problem Jacksonville, Florida

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Before we went to Firestone, all hubcaps of my vehicle were in perfect condition. We went to Firestone Tires for a break job after calling and getting an estimate. After the car, a Ford Taurus, was on the lift, I was informed that it was company policy to change the break lines also, which upped the bill to over $400.00. Pure BS. I thanked them for their time, refused the break lines and was told that w/o the break lines, no work would be done. I agreed and asked that my car be removed from their shop. I looked at my car on the lift and the driver's side front hubcap was placed on, no problems. When we left the loby and returned to the parking lot, my car was parked at the end of the row, passengers side facing us. Looked at the hubcap on that side, no problem. The one on the driver's side had a third of it snapped off, strangely, the section where you put the tire iron in to remove it. The break was fresh. No residue from warn break pads on it. Stevie Wonder could have seen this.

I returned to the store to show the manager what had happened and when the manager asked the tire changer if he broke it, the lying SOB stated it was already like that. We were told there was nothing to be done and Firestone would not fix the problem. I wanted a new hubcap. No one from the store or Corporate would even return our future calls. The hubcap is still on the car and Firestone can go hug a root.

This report was posted on Ripoff Report on 11/12/2009 11:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/firestone-tires-jacksonville-florida/jacksonville-florida-/firestone-tires-jacksonville-florida-lane-avenue-by-big-lots-broke-my-hub-cap-on-my-ford-t-523284. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Firestone Tires Jacksonville Florida

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?