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Report: #1375055

Complaint Review: FirmaPlus - Wakefield West Yoshire. Other

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  • Reported By: Penny Reed — Caldwell Ohio USA
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  • FirmaPlus Caldervale Road Wakefield West Yoshire., Other United Kingdom

FirmaPlus Company Number #06247851 False Advertising: Received a 14-day trial of Firmalogic and Radiant Visage for 10.90 shipping & handling. On April 28, 2017 was charge 89.73 ok, no problem. On May 1, 2017 I was charged 84.95. When I called the company it was explained that one charge was for the Firmalogic and the other charge was for the Radiant Visage. The receipt of purchase does not indicate this it states: :The program will charge $84.95 for your trial of Frimalogic on the 14th day and ship a full-size bottle of Frimalogice for 89.73 + shipping every 30 days thereafter until you cancel." No where does it say that an indicate that there is a separate charge for the Radiant Visage. I cancelled on May 4, 2017. Definitely false advertising. Hate to see anyone else suckered into this.i Wakefield West Yoshire. United Kingdom

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On April 3, 2017 I ordered for shipping cost of $10.95 My receipt for the Firmalogic states this:  "The program will charge $84.95 for your trial of Frimalogic on the 14th day and ship a full-size bottle of Firmalogice for 89.73 +shipping every 30 days thereafter until you cancel. On Apirl 28, 2017 I was charged 89.73 and on May 1, 2017 I was charged $84.95.  When I called the company they informed me that the 89.73 charge was for the Firmalogic and the 84.95 charge was for the Radiant Visage.  The receipt I have states the following: :This program will charge 84.95 for your trial of Firmalogic on the 14th day and ship a full-size bottle of Firmalogic for 89.73 +shipping every 30 days thereafter until you cancel."  No where does it say that an individual will be charged two prices for each product. I called and cancelled on May 1, 2017.  The individual I spoke with was very rude and would over talk me and not allow me to finish my sentences.  I lost connection and had to call back and I believe it the individual hung up on me because I kept asking him to allow me to finish my sentences.  Unfortunately when I called back I got the same individual.  The day I called to cancel I had to call twice because the first time I got an individual that I truly could not understand his language.  The second time was not much better.  

This report was posted on Ripoff Report on 05/24/2017 07:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/firmaplus/wakefield-west-yoshire-other/firmaplus-company-number-06247851-false-advertising-received-a-14-day-trial-of-firmal-1375055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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