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Ripoff Report | First American Home Warranty Review - Nationwide
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Report: #1336234

Complaint Review: First American Home Warranty Corp. - Nationwide

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  • Reported By: rdewolf713@gmail.com — Pensacola Florida USA
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  • First American Home Warranty Corp. Nationwide USA

First American Home Warranty Corp. When I purchased my home I purchased this company for the Home Warranty and they screw the public It took them one week to order my part and I still don't have it installed. Van Nuys CA

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I closed on my home on 10/12/2016 and within one week my dishwasher leaked all over the kitchen floor, which got me upset.  The repair company (Coastal Florida Heat Air & Appliances came out to acess the problem, at that time they said they would be back soon.  I got a email today that stated that the part was ordered today - how crazy is that...

So I do not have a dishwasher in my home.

Please help.

This report was posted on Ripoff Report on 11/02/2016 11:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/first-american-home-warranty-corp/nationwide/first-american-home-warranty-corp-when-i-purchased-my-home-i-purchased-this-company-for-1336234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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1, Report #1525386
Mar 27 2023
06:51 PM
First American Home Buyers Protection Corporation First American Home Warranty First American Home Warranty Corp First American Home Warranty Company First American Home Warranty Corp has been accepting payments from me for 11 years, but has not provided the needed service even once. The company will take so long to provide a service that customers are forced to pay to repair the necessary item, (like a refrigerator), themselves. After weeks of waiting, we bought a new refrigerator ourselves…and stove…and dishwasher. Now our HVAC unit is out and they won’t even file a claim unless we pay $75 before we even know when the technician will come to assess the unit. It could be MONTHS, and we live in the subtropics of the Deep South. I told the, supervisor,” I would pay when a service technician actually arrives, but I will not pay before I am even told who or when it will be. They force customers to pay a copay just to file a claim. I’ve paid them over $7000 in the last eleven years, and we’ve paid the $75 copay several times before for other covered items that failed to work properly, and we never had anything repaired or replaced by this Home Warranty company. This is extremely unethical business practice. Lawsuits have been filed against them - they can be found easily by searching the internet . The, supervisor,” refused to let me speak to her superior, and refused to tell me who else I needed to call in order to make this right. She repeated herself over and over again, with the same sentence. I have never heard of this customer service approach, and find it to be unethical in the least. This company never intends to repair or replace anything they say they cover when they accept your money for the coverage. Santa Rosa CA
Author: Bluffton

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