Complaint Review: First American Homebuyers Protection - Nationwide
- First American Homebuyers Protection Nationwide USA
- Phone: 800-327-9292
- Web: fahw.com
- Category: Home Warranty Companies
First American Homebuyers Protection Terrible Customer Service with First American Home Buyers Protection Van Nuys California
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About 3 years ago I switched from American Homeshield to First American Home Buyers Protection. For the first year, I received good service. From the second year on, the service their company provides is awlful. I specifically asked when I purchased their plan whether it would include the type of heating and A/C system that I have and I was assured that it would. I purchased both their Premier Plan and their First Class Upgrade to make sure and to cover myself for repairs. Each and every time that I called for service or make a claim; I always got claim representatives that do not know their jobs. They kept telling me the type of heating and A/C system that I have is not covered even though I had made a earlier claim and it was repaired. Then they kept sending out the wrong vendors who could not or would not repair the system that I have. Everytime I have called the claims department I am put on a merry go round with no end to the problems that I have experienced with them. I have even recommended their company to friends, which I am now sorry that I did. This winter when my contract expires I will not be renewing my contract with them again and I would highly not recommend them.
This report was posted on Ripoff Report on 10/23/2015 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/first-american-homebuyers-protection/nationwide/first-american-homebuyers-protection-terrible-customer-service-with-first-american-home-1263252. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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