In Jan, 2012 Jason Osborne called us and introduce himself from First Capital services corp in Las Vegas with phone number 702-605-3889. He said he had a buyer who is looking for the timeshare at Mount Whistler, Canada. He asked us if we want to sell it. He also said his company is at BBB in Las Vegas and recomment to look at it. We said we will called back if we want to sell it. We look at his company in BBB web site in Las Vegas. At that time, his company did not show any negative sign.
Jason called us back next few days, after many conversation, we agreed to sell our timeshare and after few changed of the contract which Tracy Callahgan who is Director of Administration of their company sent to us. They asked us send a check of $2276 to cover 1/2 of the closing cost for which it will be fully refund at closing. They promissed that after received the money, they will send us the document with buyer name, address and the closing will be between 14 to 90 days.
On Jan 12, 2 days after we sent the money express to them, we received a letter from Andrew Devaney, who said he is president of the company. He thanks and said will keep us inform every 7 to 10 days of the progress of the sale.
We file a complaint with BBB on Feb13 after many phone call to Devaney but no return call.
On March 8 we received a phone call from Mathew Walters who said he is customer representative of First Capital Services. But when we demand it in writing (via email) and also said we will report this conversation to the BBB, he hang up the phone.
Up to today, there is no news from them consertning our sale of timeshare. We will cooperate with any lawyer concerning this operation inorder to prevent them scam other seniors.