Report: #49775

Complaint Review: First Consumer National Bank

  • Submitted: Tue, March 18, 2003
  • Updated: Tue, March 18, 2003
  • Reported By: Madison Wisconsin
  • First Consumer National Bank
    P.O Box 2210
    Portland, Oregon

First Consumer National Bank FCNB ripoff chapter 11 causes troubles for us all Portland Oregon

Show customers why they should trust your business over your competitors...

In January 03' I received in the mail two checks from FCNB with an offer that if I were to use these checks I would get a reduced rate of 5% until the end of my billing cycle in July 03'.

I decided to use one of the checks on March 8th 2003'. I then received in the mail on March 10th a "NOTICE OF TERMINATION.." from the company. In the contents of the letter I was advised that they weren't going to honor the checks if they were received after March 7th!

I picked up the phone to call customer service to find the phone line busy for about an hour. I then called the customer service for orders and was advised the company had filed chapter 11 and I was given an alternate number to call. I called the new number and after at least a five minute hold spoke to the most unprofessional woman who must have been reading from a script.

None of my questions were answered. The told me they didn't forsee this coming so they can't be held responsible for the $1000 check I had written. I demanded that they at least waive my interest fee for the remaining balance on my card I was told they couldn't do that.

I am going to be faxing a letter to the president of FCNB Jim Houston @PO BOX 2650 to see what can be done.

Madison, Wisconsin
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This report was posted on Ripoff Report on 03/18/2003 09:45 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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