Complaint Review: First Convenience Bank-Texas - Internet
First Convenience Bank-Texas Scam or Rip Off? Fuzzy Math: When 1 plus 1 equals $54 Fort Worth Texas
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I opened a checking account at the request of a young teller who appeared desperate about her job security. I would imagine they have quotas to fill with new accounts. Little did I know that a one time deposit of $25 would cost so much.
Opening the account was an act of charity. Being officially part of the "geriatric club", I can remember the angst and worry about meeting quotas and openng new accounts When I was younger. I clearly did not need the account, but I wanted to help a young teller do well in her job.
A couple of months of opening the account I received a letter showing that my $25 balance had diminished to a couple of dollars. Mind you, I never used the account. I went to my local Branch at Walmart (Hulen Road-Ft. Worth). I was outraged that my account was reduced to zero by fees. I shared with the Branch Manager that I wanted to closed the account. She told me that I really don't want to close the account and it would be a bother. If the fees were a concern I could open an e-account and they would waive the fees. I think I deposited another $25 in account And left the branch.
Needless to say, I did not close the account because of a branch manager concerned about retention of business and not honoring the request of a customer and doing what is in the customer's best interest.
I have never used the account.
Several months have passed and I got a collection call. The call was that my account was overdrawn by $54. Ok, I realize I went to started school and learned math in the 1960's, but you do the math, if I have deposited $50 and have not withrawn any dollars 0. That would mean I have $50. The collection representative tells me that I owed fees and that caused my account to be over drawn I was charged $5 monthly maintance on the deposit and I was charged for monthly statements and a $10 return mail fee if those statements are returned per month. So while I deposited $50 I now owe more than I deposited and I never used the account And the bank makes $104 gross. Is this a rip off? Is this fraud? I would say this is not good business for a bank that is positioned near most of our military bases And no doubt has many senior citizens who think he bank is convenient.
I am going to pay my fees and close my account, but I also gong to let the Texas State's Attorney's Office know my story and the federal banking regulatory agencies. In my opinion, this is not a credible bank That prey on consumers with outrageous fees
This report was posted on Ripoff Report on 09/23/2015 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/first-convenience-bank-texas/internet/first-convenience-bank-texas-scam-or-rip-off-fuzzy-math-when-1-plus-1-equals-54-fort-1256771. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.