• Report: #770255
Complaint Review:

First Extended Service Corporation

  • Submitted: Sun, August 28, 2011
  • Updated: Sun, August 28, 2011

  • Reported By: Maria — Chagrin Falls Ohio United States of America
First Extended Service Corporation
PO Box 804785 Chicago, IL 60680 Chicago, Illinois United States of America

First Extended Service Corporation Refusal to honor contract Chicago, Illinois

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Do not waste your money on a First Extended Service warranty!  On 8/2/2011 I phoned  First Extended and spoke with representative Israel regarding the cruise control on our Honda CRV.  He assured me that the repair was covered under the warranty we purchased for $943.00.  He said that any item covered by Hondas warranty  is covered by First Extended. 
 When I took the car to the dealer for repair, I was told that the repair is not covered after all; the throttle
body part needed to fix the cruise control is an excluded item under the contract.  However, the item is covered under Hondas original warranty, which is now expired and the reason that we bought the First Extended warranty. 
Our First Extended warranty expires in February 2012 and they have not paid out a cent to us in repairs! It seems their mission is to find a reason not to pay for repairs.  I would never purchase a warranty from them again.

This report was posted on Ripoff Report on 08/28/2011 06:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/first-extended-service-corporation/chicago-illinois-60680/first-extended-service-corporation-refusal-to-honor-contract-chicago-illinois-770255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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