On Friday, September 28th, 2007, I was driving home from having my 2006 Jeep Liberty Sport cleaned and detailed. Approximately 1.5 miles from my home, my engine light came on and the engine started running erratically. I made it to my home but felt that I should have my vehicle towed in because the engine was making a noise as well. I had my engine towed in to the Chrysler dealership where I had originally purchased it. They told me it would be Monday before they could get to it. I was called on Monday, October 1st and they told me that they removed my valve cover and found abnormal amounts of oil sludge which caused the engine to fail. Since my engine had 62,000 miles on it, my extended warranty would have to cover the cost to replace the engine. The service man called First Extended Service Corporation. The service man called me back and said that First Extended Service Corporation denied the claim because I had no receipts of having routine maintenance done on my vehicle ( I have been doing my own maintenance on all of my vehicles for almost 30 years!). The dealership fixed the 4 safety recalls but I refused to pay for a new engine...therefore they did not fix the engine. I contacted my attorney and have sent a letter to Chrysler and a letter to First Extended Service Corporation. I did a bit of research and found that a major problem exists with the Chrysler 3.7 liter engine having major oil sludge problems. I maintained my vehicle with products that exceeded the manufacturer requirements. I am still in the process of sending additional letters to get my engine replaced. I wish I had known about the problem with the Chrysler 3.7 liter engine beforehand and also how First Extended Service Corp. denies legitimate claims. This entire situation has been a complete ripoff from Chrysler not recalling an obviously defective engine and also because the extended warranty is a complete ripoff as well.
Greenwood, South Carolina