Complaint Review: First House Financial
First House Financial Scam Company - Lies about their services! Internet, Internet
*UPDATE Employee: Issue Resolved!
I was looking for an apartment and came across an ad on Craigslist titled "$710 / 3br - 1427ft - Mirrored Closets--Hard Wood Flooring--Tons of Storage Available--" (there were also several similar ads on Craigslist). This sounded a bit too good to be true since most 3 bedrooms in this area are at least twice that much but the ad had a phone number so I decided to call to find out what the deal was (I had a feeling it was some sort of scam). The ad had no mention of a company and the phone number was a local number.
When I called a girl with a thick accent answered. I had a very hard time understanding what she was saying - she sounded Indian. I told her I had seen an ad for a 3 bedroom for $700 and asked her if that place was still available. She told me that it was and that they had many places like that. I asked her what area the rentals were in and she responded by asking me what area I'm looking for. I told her I was looking in the Palatine area and she said "Oh yes, we have many places in your area of interest. We have 86 3-bedrooms for $700 in your area". When I asked her exactly what area they were in she kept saying that they were in my "area of interest". When prodding her she no longer remembered what area I was interested in but she was sure that they had 86 units in my area.
I decided to ask her about another area, Springfield (there are many Springfields and I didn't specify the state), and she told me, again, that they had 86 3-bedrooms for $700. According to her they had 86 such places in every area all over the country but she couldn't explain why the amount of the available 3-bedrooms for $700 was the same everywhere.
When I asked her about available 2-bedrooms she told me that there were 28 2-bedrooms for $600 in my "area of interest". She still couldn't tell me what my area of interest was but she knew that they have 28 rentals there. In every area I asked about they had 86 3-bedrooms and 28 2-bedrooms in "the area of your interest". I'm assuming the girl was following a script that wasn't set up to respond to these kinds of questions.
She finally told me that to see these houses I have to go to their website - www.firsthousefinancial.com. On their homepage she asked me to enter my information and her name, Sophia. She wanted to walk me through it over the phone. There was a $9.99 fee for their "services" that had to be paid before I could access the website. I never took it that far but I assume that I would find no actual 3-bedroom rentals for $700 and they would have my $9.99 and my credit card number. When looking at their website I also saw that in addition to the $9.99 there is also a $29.99 monthly fee.
I can't say for sure what First House Financial's scam is but there is little doubt that there is something very fishy going on here and I urge other apartment hunters to stay away from the company and not give them any personal information or money.
This report was posted on Ripoff Report on 08/31/2012 06:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/first-house-financial/internet/first-house-financial-scam-company-lies-about-their-services-internet-internet-935573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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