Report: #1282084

Complaint Review: First Premier Bank Card

  • Submitted: Sun, January 24, 2016
  • Updated: Sun, January 24, 2016
  • Reported By: Rambo2 — Westfield North Carolina USA
  • First Premier Bank Card

    Internet
    USA

First Premier Bank Card Fraudulent charges & after contacting them & telling them close account ; they send out another to a fraudelent person to run bill up & try to make you pay it Sioux Falls South Dakota

Show customers why they should trust your business over your competitors...

I logged on my online banking on 12/17 and noticed a ACH withdrawal of 737+ dollars ; Googled FPB & came to first Premier Bankcard ; Immediately called ; got a female rep. gave last 5 telephone numbers I had and she said none matched ; then all addresses dating back to 15 years ago she said no match ; I told her bullcrap I am sitting here looking at a bill from you right now with the 1st address I gave you that you have sent my bills to since 2012 ; got nowhere fast with her ; called back & pressed 5 for card fraud or theft ; I have all my cards on me at all times & have not been on the site for days prior to that ; did not have a bill due till 1/5/2016 of min. $52.00 or more ; sometimes I pay more ; they said they would kill the card and send another (to what address ; since none matched); still to receive it ; Had to go to bank and cancel account due to this trying to process not only on the 18th; all was well by the21st but showed again on the23rd ;

Funny thing to me all I got as an answer was your security team said password was used online nothing else they could do ; Well I think no one hacked my passwords & someone wanted some Christmas money that worked there due to the fact that 11 other sites I pay online are OK and 5 of them are also credit card companies ; if was online hacker they would be going for more than just one & why would a persone committing ID theft try to pay your bill off? ; I want this investigated & have not been able to log in to make payment since the 17th when this came to my attention; already contacted credit reporting agencies ,Federal Trade Commission & consulting an attorney tomorrow ; cost me mental anguish stressed out & due to the time between being removed the 1st and 2nd time at bank before 1 of overdraft fees were removed ; they finally started processing bills I paid online the weekend before & caused yet another fee in negative $1,76 due to this & 2 trips to bank to get straightened out all overdraft fees totaled 90 bucks ; Google your site and look at all the BAD reviews ; I need access to my account I was paying on time and sometimes early along with all my credit scores going all the way down to POOR over this & one way or another I am going to continue till satisfied dead number was ************6106 very ticked & got every right to be. 

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This report was posted on Ripoff Report on 01/24/2016 04:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/first-premier-bank-card/internet/first-premier-bank-card-fraudulent-charges-after-contacting-them-telling-them-close-a-1282084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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