Complaint Review: First Premier Bank- Credit Card Services
- First Premier Bank- Credit Card Services
- Category: Financial Services
The cards that was presented to us were for less than perfect credit with a rate of 9.9% fixed. No annual fee, nothing else.
My husband and I have had some credit problems, resulting in trying to rebuild our credit. We both received our new cards (2) seperate accounts. Both cards had a credit line of $300.00 with $198.00 posted to the card and an available credit line of $102.00 No where did they ever disclose $198.00 in fees or a credit line of $300.00..Well needless to say I picked up the phone and called them.
I told them to cancel the cards/accounts, we did receive them they were not used and I would not pay $198.00 for $102.00 in credit. At this point I was very nice, but shortly after I was yelling "Cancel" the cards.. I was transferred and then told I would listen to why I needed to keep the cards by a so called "supervisor" Ceasar. I was then subjected to a 20 min speach on why I needed these cards. I said over and over to this manager. No,no, and NO!!
When he could not persuade me to listen and change my mind he hung up on me. Furious, I called back and asked for his Boss. Her name is Leah, never did she call me back and not only that but another customer service rep by the name of Mary said you want to report us go ahead and laughed.
Call the better business bureau here is the number. We are on the board nothing will happen to us.I swear to you this was really said and this really happened...I replied well I will report you to Rip off.com she laughed and said that site is such a joke... I was treated rudly and this company is such a rip off!!!!!!!
They think they are untouchable...Prove them wrong don't use them...They prey on people with less than perfect credit advertising to help you re-build your credit for 9.9% What an absolute joke...
If you use this company you are asking to be treated like crap by the Caesars,Marys and Leahs of the world and you will be ripped off and they will laugh at you while they do it!!!!!!!
This report was posted on Ripoff Report on 11/04/2003 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/reports/first-premier-bank-credit-card-services/odessa-florida-33556/first-premier-bank-credit-card-services-ripoff-gauge-cheat-do-not-disclose-dishonest-joke-70978. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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